Jeckle Vs Natwest

[jecklenhyde]

Just starting my claim against Natwest, sent for all my statements with the £10.00 payment

 

Got this reply just before my statements came through from the Senior Compliance Manager:

 

Dear Mr XXX XXXX

DATA PROTECTION ACT 1998

 

Thank you for requesting your copy statements held by the bank.

 

Any information that is required to be provided to you under section 7 of the data protection act will be forwarded to you as soon as possible.

 

In the meantime we acknowledge receipt of the payment for £10.00 in respect of the fee.

 

Manual Intervention

With reference to your request of any "manual intervention" to the administrative charges debited, these charges have been processed in accordance with the terms and conditions of our current agreement with you as a result of the activity on your account. In the event that you breech the terms and conditions , we will take the appropriate action, contacting customers when appropriate, or handling customer inquiries regarding their account status. When a customer has raised a concern in relation to this process, the decision will be communicated to the customer and where appropriate noted on the account.

 

If you have any queries relating to this matter please do not hesitate to contact me at the address shown above.

 

"Retail Regulatory Risk" is at the top left of the letter in bold

 

Is this normal??

any help in assisting me would be very helpful

 

Jeckle

[Guest NATTIE]

Yes absolutely normal. Retail Regulatory Risk deal with SAR letters.

[jecklenhyde]

thanks for the reply.

another question i am also seeking for RBOS charges if i claim for these charges will they(or can they) stop my overdraft with natwest as they are one and the same??

[Guest NATTIE]

no because RBS Bank and NatWest Bank are separate entities within the RBS Group

[jecklenhyde]

Ok thanks wil keep posting on progress

[jecklenhyde]

Right then, got the spreadsheet in order i think

 

Claim period 30/04/2001-30/04/2007

 

Charges £1,265.00

Compounded interest £1,497.54

 

Intrest on penalties £406.31

Compounded intrest on interest £270.61

 

GRAND TOTAL £3,439.46

[Guest NATTIE]

you can only put interest on the charge. The interest on interest is only at the point you sue the bank(which at the moment is unlikely to happen)

[jecklenhyde]

so i can only use the first two in the first letter?

a little bamboozled any clarification is a great help!

[Guest NATTIE]

yes first two, which is charges and if you are using compound or contractual interest, it is interest on the charges.

[jecklenhyde]

right i get that,

using compounded interest

what about interest that is taken from my acc each month

can that be claimed back with interest?

[Guest NATTIE]

no because some of that will be legitimate interest, ie if you had an overdraft and used it, some of the interest will be for that.

[jecklenhyde]

so the new totals

 

Charges £1,265.00 what they charged me

Compounded interest £1,497.54 what i am charging them for taking my money right?????

TOTAL £2,762.54

[Parkvale]

Onwards and upwards.

[fendyweather]

And sideways and even diagonally from time to time in this game......... Lol. Fendy xxx