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Seems I am one of many !!!

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Hi everyone, just thought I would keep a " log" on here to compare my case against halifax with other people who have had dealings with this inept bank!

I am at the stage where, like many other people, i have sent my request , plus £10 cheque to my Branch for list of charges for last 6 years(40 days now expired) and have received no reply what so ever!

I have sent another gentle reminder letter and also e-mailed the standard customer relations address.

Any suggestions for my next action...seems to me that the halifax is inundated with requests and that there is a major back log. shall i just sit and suffer/wait...Or is there another route i can take to get my list of charges back..( must be ££££thousands!) many thanks

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Thanks very much for your reply.....I shall be sending a temlpate letter giving them another seven days to reply.....the fact that they must be snowed under with requests is just tough!!

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Hi - glad you managed to start the thread despite my vague instructions!Keep us updated and Good Luck with the Non - compliance letter.

Bank of Scotland account 1 - £2,666 WON

Bank of Scotland account 2 - £2,500 on hold

GE Capital charges -£30 won (hey, every little helps!)

Barclays Partner Finance £425 charges - £225 offer accepted.


Finally debt free after 4.5 years, thanks to my Debt Management Plan through Payplan. There is no better feeling :D

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