Clydesdale bank

[jeffsluman]

Hi folks. Im quite new to this stuff, and i heard through a friend that you can claim bank charges back for the past 6 years. So i sent a letter to the bank on 19th Feb this year (more than 6 weeks ago!) asking for a full and comprehensive list of the charges made to my account over the last 6 years, and for each charge to be dated and also the reason for the charge, and i still havent had a reply from the bank. Is there a time limit in which they have to reply in under the Data Protection Act?? Thanks!

[livelylad]

Hi folks. Im quite new to this stuff, and i heard through a friend that you can claim bank charges back for the past 6 years. So i sent a letter to the bank on 19th Feb this year (more than 6 weeks ago!) asking for a full and comprehensive list of the charges made to my account over the last 6 years, and for each charge to be dated and also the reason for the charge, and i still havent had a reply from the bank. Is there a time limit in which they have to reply in under the Data Protection Act?? Thanks!

 

Ok did you send teh SAR request from this site?

 

Here is the link that will explain your next steps, have a read through the FAQs and the step by step instructions(linked in my signature) Start a thread in your bank forum and post your progress/questions there.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[georgieboy]

Yes 40 days to send you statements for the last 6 years - did you send the fee of £10 with your request..

[jeffsluman]

Thanks Georgieboy, no i didnt send the £10 fee, i didnt know i had 2 when i sent the letter, but should they have still replied 2 my letter within the 40 days saying that i needed 2 pay the £10 fee?

[georgieboy]

doubt they would tell you about the £10 I suggest you start again enclose the £10 cheque statutory fee and tell them you require 6 years of statements under the data protection act and give them the statutory 40 days to reply make sure this is all in your letter - best of luck..

[jeffsluman]

Thanks mate ill get started right now!

[MrsMopp]

I wrote to Clydesdale and got a reply at the 40 day mark to say they needed more time to give me my statements. I paid the fee. Should I give them more time. Its been 8 weeks!!!

[jeffsluman]

How can they need more than 8 weeks 2 give u ur statements! Thats a joke looks like they're taking the p*ss. Sorry i cant offer any advice im having 2 write my letter again because i didnt pay the fee.

[jeffsluman]

This might seem a stupid question, but its because im a stupid person:D . Does it have 2 b a 10 pound check i send with the letter for the fee or can it b 10 pound cash? Only because ive never dealt with checks before and ill b posting the letter straight 2 the bank so it wont get lost in the post or that. thanks!

[caro]

I suggest you get a postal order from the Post Office as that's safer than cash. There is a lot going on over in the Clydesdale forum at the moment after Yorkshire Bank (same group) were in the Whistleblower programme the other week. There are some links you may find interesting in my sig below, but read the FAQ's and everything too.

 

There is a huge amount of info for you to take in, but take your time and you'll get sorted. Start a thread in the Yorkshire, Clydesdale and Northern Bank forum when you've read up and are starting out too.

 

http://www.consumeractiongroup.co.uk/forum/