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hello all this is my first post and i have a question.


please don't diss me as i have read a load of posts and can find nowt..lol


coventry building society charge 50p for every transaction on your account if the ballance is under £100.....is this allowed or can i claim it back...along with the £20 charges for the various defisites on my account.


is there a threadf anywhere from other cbs customers ???


thx for your help and i must say this is a very interesting and helpfull site and will no doubt be reading a lot more in here and send a few others this way.

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Hi jockyboy, welcome to CAG:)


In all honesty I'm not sure if the 50p charges are reclaimable - they certainly sound unfair, but whether they're unlawful (and thus reclaimable) or not is a different matter. The £20 ones certainly will be. A charge is reclaimable if its a penalty which is imposed becouse you've breached a term of your account agreement - I.e. overdraft excess fee's, DD/SO/Cheque returns, any 'Unauthorised' fee's, etc.


I suggest you start a thread here - http://www.consumeractiongroup.co.uk/forum/other-institutions/, in the other institutions forum, where you should find a few other CBS customers who may be able to help you.


Best of luck

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Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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