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Rejoice, N&P give back charges and more!!!!!


queenjomati
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Am in the process of taking N&P to court. I have a current account which although overdrawn was within the agreed limit, I also have a deposit account which has monies in.When I asked for bank charges back they wrote to me offered half the charges back and told me they withdraw my banking facilities. My accounts were frozen. Got a letter from one dept asking how they cou7ld help me move my bankind back to them and another letter threatening to take me to court to recover the overdraft. I was going to use the money in my deposit account to pay off the overdraft but I cant pay monies into my current acc or use the monies in the deposit acc. Consequently my account went over the limit due to interest and N&P then informed me that as I had gone over the limit a new interest rate of 29.9% now applies. I object the this. Anyone got any advise as to where I go from here. Can I get the courts to look at this as well when we go to court soon.

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Hi,

 

I'm new to this site. I have just received a letter from N&P saying that they will be closing my account on the 12th March!!. Again I have an overdraft on this account and they want this repaid which I am not in a position to do so in one go. They are also say that they will give me back 50% of my charge. Which i'm not happy with I want 100% back. What do I do now!!.

Tinkerbell

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Hi guys, having read all the other probs people are having with N&P I have decided that I wont be bullied. I have also discovered that when I had automatic debits and credits go in on the same day, the debits where taken from the account first so that the account would then go overdrawn and they would then hit me with charges, so am going to write a nice letter to mr presland and tell him nicely that i think he is a bully and since the account is in dispute there is not much he can do and then i will write to the ombudsman and lodge a complaint or several.!! So wish me luck and I will keep all of you up to date.

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  • 1 month later...

Having stated legal proceedings against N&P have recieved a letter saying they intend to defend the claim, that sholud be interesting!!!!!, in the mean time they regrert that I am unhappy with the service and would like to discuss the matter with me. As far as I am concerned there is no discussion, give me my charges back in full. Have written a letter of complaint to the CEO about the rude and bullying letters and also about the freezing of my account.

So all N&P people have hope and I will kep you up to date

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Have just got another letter from N&P offering me an ex-gratia payment of £400, the claim is for £530. So will not be accepting that, will write a letter outlining my claim again and see what happens, dont give up N&P people!

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  • 4 weeks later...

Hooray, i have got my charges back and more!!! the story was i asked for charges back was offered half and closure of my account which was frozen before the closure date so put my claim into the courts, wrote a letter of complaint to CEO of N&P also a letter of complaint to financial ombyudsman. Got a lovely letter from CEO stating they would repay all my charges and some more they have found!!!!, plus a load of interest, so my £404.00 claim has resulted in £1100.00 refund, thats what i call a result. Think they very worried about ombudsman.

Anyway a BIG thankyou to CAG without you this would not have happened and the rub off is that i am now helping friends claim back their charges.

icon7.gifHow can i give CAG a donation?icon7.gificon7.gificon7.gificon7.gificon7.gif

 

Yipeeeeeeeee

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Hooray N&P are to refund my charges and more!!!!!

The story goes like this.... wrote to N&P asking for refund and was offered half and the closure of my account,so started a court claim, my account was then frozen so wrote to ombudsman and complained to N&P CEO also informing him of letter to ombudsman. I have sinced recieved a lovely letter from CEO offering mefull erfund on the charges i am claiming for and also some charges that they found!!!!!! plus a refund of some of my overdraft interest, so a £404.00 claim has resulted in a refund of £1100.00 Now that is what i call a result, a BIG THANKYOU to CAG, without you i wouldnt have done this nor would i be helping friends to do the same.

I am one very happy bunny, today N&P tomorrow the world!!!!!

Donation will wing its way soon to CAG.

 

Yipeeeeeeee

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Congratulations!!!!!!!

:D :D :D

Thats quite an extraordinary win well done! To make a donation you can click on the button entitled 'please donate to help keep the site alive' which is near the top of the forum on the left. Enjoy your payout!

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