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Recording calls


djdave
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In the "Which DCA is the worst" thread people are discussing methods of recording calls, so I thought I'd start this to save that thread getting sidetracked.

 

Do you routinely record calls with DCAs (and other institutions for that matter) and if so what method do you use?

 

Both my mobile and home phone have speakers, and I've got a decent quality digital dictaphone which picks up both sides of the conversation nicely.

 

However as the conversations never get beyond "Please put all communications in writing as requested, I'm recording and logging this call. "Oh, erm, bye then" it's of limited use! :lol:

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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