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I have just managed to work my way through the FAQ so now feel ready to post my hello! I am in the process of claiming charges back from first direct and HSBC. Had a partial offer that I refused from first direct (just under 70%) and have typically heard nothing from HSBC.


Going to start legal proceedings in just over a week's time and feeling just a little bit scared. But glad to be in the company of so many supportive and knowledgeable folks!

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Hello lotte and welcome


You seem to have done the right things by reading up.


This is the general forum for new people. You should now start a new thread for each claim in the appropriate forum. Thay way, you make direct contact with all the people chasing the same banks and can get the best level of help.


There is a HSBC forum and a sub-forum of this for First Direct.


Post to each of these and that will help you and everyone else.


Good luck:grin:


Varangian Guard

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