Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

LLOYDS TSB Charges


wondergirl
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6215 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello everyone,

 

this is my first post here.

 

I was charged a returned dd fee of £35 twice in this year... and after hearing something on TV about the OFT's investigation.. I looked for help... So here I am..

 

Any advice pertaining to Claiming with Lloyds TSB would be helpful.

 

Thank you in Advance people!!!;)

Link to post
Share on other sites

You might want to phone your branch in the first instance to see if they will refund the £70-I do not see the point of sending in the letters just yet.

 

Obviously if they do not play ball then you can begin the process.

PPMAN159

 

If this comment has helped please click on the scales.

Link to post
Share on other sites

Hi Wondergirl

Welcome and Snap - my first time on here and also with LTSB.

 

I looked at the template library & followed the first letter asking for all statements & charges, sent the £10. and they arrived within 26 days. Now about to go for second letter requesting my money back. Dare I hope that it will go as smoothly!!!

Good luck & go girl:-)

Link to post
Share on other sites

Heres hoping-but dont hold your breath.

 

Getting the statements is the relatively easy bit-getting them to give you your money back is a another matter.

 

Keep us posted.

PPMAN159

 

If this comment has helped please click on the scales.

Link to post
Share on other sites

Wondergirl,

 

Are you 100% sure that they have only charged you £70 since you opened your account? If yes, then you are only claiming back £70.

 

If they have charged you more, chances are you may not know how much and when. As a result, you will have to send a SAR letter to request your statements. See link below for template letters:

 

Letter Templates

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

 

Good luck

Link to post
Share on other sites

Any charges should be reflected on your statements so take a look but be prepared for a shock should you find any.

PPMAN159

 

If this comment has helped please click on the scales.

Link to post
Share on other sites

Heres hoping-but dont hold your breath.

 

Getting the statements is the relatively easy bit-getting them to give you your money back is a another matter.

 

Keep us posted.

 

I know I'm probably in for a bumpy ride - but we've gotta keep at it...thanks....i'll keep you posted

Link to post
Share on other sites

bennyowen

 

If they have charged me any thing more, would it not show in my Statements online???

 

Jeez the deeper I get into this the more I hate them!!!!:mad:

 

Yes. However, if the whole statements are not shown online, the only way you know would be to request past statements using SAR letter.

Link to post
Share on other sites

HELP!!!!!!!!!!!!!!!!!

 

Can anyone advise as to the right address to send a request for my refund?

 

I have the statements & have worked out all charges, just not too sure where to send the letter. Have looked at contacts for LTSB, but cannot make up my mind which is the right address.

 

Help!!!!!!!!!!!!!!!!!!

 

Thanks in anticipation

Link to post
Share on other sites

Some people write to their local branch and still get result. However, you could also write to their registered address using the link below:

 

Contact details of banks

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31052-contact-details-banks.html

 

Make sure all your letters are sent RECORDED.

 

Good luck

Link to post
Share on other sites

HELP!!!!!!!!!!!!!!!!!

 

Can anyone advise as to the right address to send a request for my refund?

 

I have the statements & have worked out all charges, just not too sure where to send the letter. Have looked at contacts for LTSB, but cannot make up my mind which is the right address.

 

Help!!!!!!!!!!!!!!!!!!

 

Thanks in anticipation

 

Hey everyone. Im new here. Im about to take on LloydsTSB as well as Barclays. I know lloyds is gonna be a tough one cause i used to work for them and know what there like. There main headquarters is Black Horse House in Swansea, although they like to say different. On another note, does anyone recommend a particular company to help with this? im in touch with FinancialClaimsUk and they seem to get results but i wanted to know if anyone has heard of them??? of course they take 10% of the final settlement but they regain your charges, interest for u and get your statements for u

Link to post
Share on other sites

Thanks for that.....I have decided to opt for the London address.

 

Right I'm over the first hurdle - now looking forward (with baited breath) for the next step, about to do my 'Oliver Twist' impression - Please Sir can I have my money back!!!!!!!!!!!!wish me luck guys & gals, and the very best to everyone out there...Go get em.

Link to post
Share on other sites

Hello, it is also my first time on this site and I have never made any posts on any site before. I have been with Lloyds TSB for 5 years now and I'm sure my charges will be in the thousands. I've just been on holiday for 3 weeks and come back to £160 of charges. I've heard that Lloyds nearly always take the process to the court stage? Have others experienced this?

 

Thanks, Mulve! x :-)

Link to post
Share on other sites

Stee03,

 

I think you will be better off doing it yourself. There are many of these companies out there, be careful.

 

It is easy to do it yourself. You will gain some valuable experience in the process like fighting the bailiffs, refund of mortgage exit fee, etc.

 

Ask you questions here and you will get help and support.

 

Good luck

Link to post
Share on other sites

JJ

 

Did you put the charges into one of our spreadsheets?

 

You should do this now, because later you will probably need to claim for interest as well and only the spreadsheets calculates this for you.

 

Varangian

Link to post
Share on other sites

Stee03,

 

I think you will be better off doing it yourself. There are many of these companies out there, be careful.

 

It is easy to do it yourself. You will gain some valuable experience in the process like fighting the bailiffs, refund of mortgage exit fee, etc.

 

Ask you questions here and you will get help and support.

 

Good luck

 

@bennyowen. Thank you for the reply. Im am pushing more towards doing it myself but im weiry of something. I get the feeling that whatever i ask for ie list of charges, statements etc they are gonna convieniently omit some information. I read a guy already had his info and asked the bank for them anyway just to test and what he recieved was missing a lot of charges he had records of. Does it not sound more "official" coming from an appointed company, where someone like lloyds would be weiry of sending these people inaccurate information?

Link to post
Share on other sites

Guest Niklowe

Hi everyone in this thread,

 

It is best if you start your own threads so that you can get individual attention.

 

-------*** How to make posts ***------- PLEASE DO NOT POST YOUR ACCOUNT NUMBERS

 

Good luck all, you won't need it though

 

http://www.consumeractiongroup.c o....se-read-these/

Example Step-By-Step Instructions

Link to post
Share on other sites

You might want to phone your branch in the first instance to see if they will refund the £70-I do not see the point of sending in the letters just yet.

 

Obviously if they do not play ball then you can begin the process.

 

Called up the telephone banking service and they said I need to write into

Lloyds TSB PLC

Box 1

BX1 1LT

 

Has anyone else got these instructions??

 

Should I write them an informal letter or take the one from this site??

Link to post
Share on other sites

If you write them an informal letter, you will get a fob off letter in return. This is the attitude of all the banks. It is only by lottery chance that they respond favourably.

 

I think you should write using the template on this site because it makes them aware you cannot be fobbed off.

 

I hope £70 is all they have taken in unlawful charges since you opened the account. If not, you should request all others in one letter (preliminary letter).

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...