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Quick question regarding back log and courts...


poppytara
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I started court proceedings on 14th March, received a settlement figure on 23rd March and now having signed and sent it back (over ten days ago), they are saying they have a back log and no record of it so far. Can I continue with my court claim for the full amount?

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I would ask the courts for advice. Tell them you have agreed to settle but have received nothing back from them for 2 weeks and see what they advise.

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Hi poppytara,

 

There seems to be a few of us in this position at the moment.

I posted my agreement letter 23rd March, and they can't find it either. I too was told they were backlogged. Did you send your letter recorded?

 

They sent another copy, and I posted that recorded signed for on 04 April. I just checked the tracking number and its still showing 'out for delivery'

 

With the bank holidays its just a matter of waiting I suppose, fingers crossed it will show as delivered on Tuesday. I will then give RBS 5 days to refund, or continue with the claim.

 

I don't want to be waiting around for RBS to sort themselves out, they must be able to take on more staff or something!!

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