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what can i claim???? help please.


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firstly let me apologise for my ignorance as im sure my questions will already have been answered elsewhere. today received a list of charges, i have £1535 commission, £19.99 credit interest, 180.57 debit interest, 140 fees and 4.97 tax on credit interest.


what out of these can i claim? so far i have entered 1535 commission and 140 fees onto the excel spreadsheet, that has also calculated 506.92 in interest at 8%, can i also claim this too?


many thanks and apologies once again!



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From looking at other Smile threads commission and fees are claimable. You could attempt to claim the portion of the debit interest that was charged on the fees and commission but this can be very complex to calculate properly and may not in any case amount to much.


Credit interest is money they're paying you.


Tax on credit interest is Gordon Brown taking his cut and unfortunately cannot be reclaimed from the bank.

If in doubt read the



If still in doubt - ask!

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thats what i thought, letter and charges sheet prepared already so now im off to post it directly to the bank.


FYI for anyone else about to claim the people dealing with claims are: Team 314, smile.co.uk, p.o. box 600, skelmersdale, wn8 6gf.

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The advanced spreadsheet in the bank templates library helps calculate overdraft interest on the unlawful charges. As Advoc8 says it is a complex calculation, and although not 100% accurate, is considered acceptable. It probably errs a little on the side of the banks in my opinion. Smile don't seem keen on paying that part out so you may need to make a claim to get it. If you haven't included it in your prelim, you can send an amended schedule with your LBA.




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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007



Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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