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VIRGIN MEDIA charges not my fault


topjet
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listen im getting hassle from virgin here goes in jan this year i set up a direct debit paid feb install ment , now i changed banks from NWB who i had the DD i rang virgin sent a letter asking for a DD form for my new bank details got nothing . i missed march payment then i get my bill wait for it service charge £19.99 plus £10 late payment , so whats happening im going to the tabloids about them adverts in the papers ect.

so what do i do is it the same procedure as the banks advice very welome .

DPA SENT TO MBNA

 

7/4/07 40 DAYS MAY 16 ..

 

 

 

Send the DPA letter for all the statements include a £10 postal order and write "DPA request fee only" across the back of it. Send the letter by Special next day guaranteed delivery. Keep the receipts. Keep a copy of the letter as well.

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