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Kat v Woolwich


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  • 3 weeks later...

Ok. I've recieved two identical letters this morning. Standard blurb - "we have taken responsibility for fully investigating the issues you have raised, blah blah - "provide you with an answer by 22nd May" . That will be nearly seven weeks from my initial letter.

This seems to be the way Woolwich are dealing with everybody - delay as much as possible.

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hi hun


its a standard letter, stating they will give u 8 weeks ha ha ha


stick to ur times they have 40 days + 2 to get ur info to u then u send ur prelim letter and give them 14 days, then the lba 14 days then court claim


stick with ur times not theirs and ull be fine



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  • 3 weeks later...

Woolwich Open Plan have replied with a list of charges applied to my account since 2001. The total is £1093, less than I imagined, but I've obviously not been as bad as I thought !:) A few of the charges are for unauthorised overdraft ie. going over my overdraft limit by a small amount. Do I include these ?

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Thanks. Yes it is the £3 per day - which they truly clobbered me with during a very bad patch in 2003. I'm going to add statutory interest at 8% (£0.24 per day) too. I've used the spreadsheet to work this out. It will hopefully give me a bit more bargaining power.

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HI kat


Don't add the 8% until you lodge your claim with the court. Have a read through the step by step guide on the site :)

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.



3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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