On the Backfoot (Maybe?)

[Rustmonkey]

I have just started my court action against Barclays, so I have all the info I need for my court bundle including all my letters, sent & Recieved, Bank Charges, statements, court notice etc.

 

Since starting the process I have incurred a couple more penalty charges, however, unlike before, I now have far more knowledge and experience in dealing with these matters.

 

Consequently, today I marched into my local branch, holding my folder with all my info. I requested an audience with a senior member of Staff, explaining that I had a concern about Bank Charges levied against me.

 

I was introduced to a very polite lady who I know worked in the Bank for many years. I explained the situation; that I had charges against me and that I was currently in dispute with the Bank. She actually seemed quite interested in the whole process and the fact that the company she worked for had already offered me 3/4's of my original claim.

 

I explained that I had watched the Whistleblower programme and that I was shocked by the amount of pressure that staff were put under to meet targets (Charm offensive on my part).

 

The Lady in question opened up to me and we had a lovely conversation about the current situation.

 

In conclusion......I was refunded my current charges (the ones since the start of action) and left the bank with a smile on my face for a job well done.

 

PS: I also escorted my wife into the Bank last week and requested 6 yrs worth of statements. It cost us £5 but when you consider the written way usually takes about a month and costs about £8 in special delivery charges, it seemed a good deal. She was told she would recieve them in 4 weeks.

 

Its really quite refreshing to be able to stick up for ones self:)

[dar£n]

 

PS: I also escorted my wife into the Bank last week and requested 6 yrs worth of statements.

 

PMSL

I have visions of you frog marching your missus into the bank, saying "You WILL claim back these charges!"

 

LOL

 

Good work on facing up to them, I think they have come to expect it now, you can see the faces of the advisers when youre waiting your turn, its like

"oh my god I hope thats not another CAG'er" LMAO

[Rustmonkey]

Sadly...it was virtually a case of frog marching her....she was very reluctant to confront the Staff.

 

She has been waiting to see how I was getting on......I think i'm the household test case.

[dar£n]

HAHA I was right,

I thought this cos my missus was exactly the same.

"oooh dyu really know what youre doing taking on Barclays....nag nag nag"

 

now shes smiling cos her O/D has disappeared.

[dont worry im going in today to get it reduced so she cant build it up again....got to be quick tho, you know how fast these women can spend money]

oops prob opened a can of worms there

[torigirl_uk]

Careful Guys there's alot of ladies on this site!!!!

 

Tori

[dar£n]

sorry Tori, but you cant deny, you like spending money eh eh eh ?

[torigirl_uk]

Why do you think I'm claiming back these charges? 1) because I spent tooo much in the 1st place and 2) I wanna spend more!!!!! Ooophs sorry ladies - Girl power! ......... Guys for a change you're right!!!!

[Bookworm]

got to be quick tho, you know how fast these women can spend money]

oops prob opened a can of worms there

 

And not just any worm. You got me, pal.

 

How fast can I spend money? Let's see: Groceries. Kids' shoes. Bills. More bills. Had budgeted 2.5 K to replace door, window, re-felt flat roof. When workmen lifted roof, it was rotted through, had to find £900 in 2 days to pay for additional work.

 

Yep, can spend money REALLY fast, me. I wish I could say I enjoy any part of it, though.