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I received a letter today from Halifax, with regard to my court claim against them offering just £212.75 of my £941.23 claim.

 

At first, I was confused... then I realised that they've calculated the refund against my Halifax account rather than my Intelligent Finance account! Despite the paperwork being noted as referring to my IF account. IF is, of course, part of Halifax.

 

My plan is to write back accepting their offer for my Halifax account (which I hadn't started to claim yet), but reminding them that the court claim refers to my IF account and is seperate. What do you guys think?


Nationwide - £80.00 refund agreed 01/06/06

Halifax Current Account - £132.75 refunded 07/06/06 (I won without asking! See this thread)

Intelligent Finance - £941.23 (including interest and court costs) refunded in full 09/06/06

smile - £255 refunded 30/06/06

GE Money - £195 refunded 01/07/06

NatWest - £4,801.15 (including interest and costs) refunded by cheque 14/02/07

Capital One - £40 refunded 06/06/06 - another £16 refunded 21/07/06

Barclaycard - £72 refunded 03/07/06

American Express - £300 refunded 05/07/06

Halifax MasterCard - DPA request sent 19/02/07

Co-operative Bank - DPA request sent 19/02/07

 

Total charges refunded (inc. Interest) - £6,831.98!

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Draft reply:

 

Dear Sirs,

 

Your reference: xxxxxxxxx

Claim No: 6QZ29219

 

Thank you for your letter dated 24th May, where you outline the amount you are willing to refund with respect to my Halifax account, roll number X/xxxxxxxx-x. I feel this is an entirely fair offer for this account, and am happy to accept the £88.00 refund plus £44.75 interest that you have calculated (total £132.75) in full and final settlement against this account. However, the original claim (reference above) is in relation to my account with your subsidiary Intelligent Finance (plan number Xxxxxxxxxx, account number xxxxxxxx), as noted on the claim form.

 

As the accounts are separate, I had not yet begun the process of investigating charges to my Halifax account and am very grateful for your calculation with regard to this account. Meanwhile, the original claim against you with regard to Intelligent Finance stands as notified.

 

I will leave to your discretion whether you prefer to pay the court claim separately to the amount offered in your letter, or pay both together (total £1073.98). Please note, however, that the deadline for responding to my original claim of £941.23 remains as 28 days after receipt of claim form (11th June 2006).

 

Yours faithfully,

etc.


Nationwide - £80.00 refund agreed 01/06/06

Halifax Current Account - £132.75 refunded 07/06/06 (I won without asking! See this thread)

Intelligent Finance - £941.23 (including interest and court costs) refunded in full 09/06/06

smile - £255 refunded 30/06/06

GE Money - £195 refunded 01/07/06

NatWest - £4,801.15 (including interest and costs) refunded by cheque 14/02/07

Capital One - £40 refunded 06/06/06 - another £16 refunded 21/07/06

Barclaycard - £72 refunded 03/07/06

American Express - £300 refunded 05/07/06

Halifax MasterCard - DPA request sent 19/02/07

Co-operative Bank - DPA request sent 19/02/07

 

Total charges refunded (inc. Interest) - £6,831.98!

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Right, I've posted this off to them now... I await their reply!


Nationwide - £80.00 refund agreed 01/06/06

Halifax Current Account - £132.75 refunded 07/06/06 (I won without asking! See this thread)

Intelligent Finance - £941.23 (including interest and court costs) refunded in full 09/06/06

smile - £255 refunded 30/06/06

GE Money - £195 refunded 01/07/06

NatWest - £4,801.15 (including interest and costs) refunded by cheque 14/02/07

Capital One - £40 refunded 06/06/06 - another £16 refunded 21/07/06

Barclaycard - £72 refunded 03/07/06

American Express - £300 refunded 05/07/06

Halifax MasterCard - DPA request sent 19/02/07

Co-operative Bank - DPA request sent 19/02/07

 

Total charges refunded (inc. Interest) - £6,831.98!

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I received a letter today from Halifax, with regard to my court claim against them offering just £212.75 of my £941.23 claim.

 

At first, I was confused... then I realised that they've calculated the refund against my Halifax account rather than my Intelligent Finance account! Despite the paperwork being noted as referring to my IF account. IF is, of course, part of Halifax.

 

My plan is to write back accepting their offer for my Halifax account (which I hadn't started to claim yet), but reminding them that the court claim refers to my IF account and is seperate. What do you guys think?

 

Are you sure the £212.75 is the full amount on the Halifax account if not then I wouldnt have accepted it .....go for the throat is my motto now, they are a bunch of lying thieving gits


:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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Well, today I checked my Halifax account and they've paid in the £132.75 (the charges, together with the interest, but not the court costs), so that's good! I'm just waiting to see what happens with the Intelligent Finance charges now...

 

So, over the last three days I've had £80 from Nationwide, £40 from Capital One (out of the £100 I asked for), and £130 from Halifax! Checking the post in the morning has never been so much fun! :D


Nationwide - £80.00 refund agreed 01/06/06

Halifax Current Account - £132.75 refunded 07/06/06 (I won without asking! See this thread)

Intelligent Finance - £941.23 (including interest and court costs) refunded in full 09/06/06

smile - £255 refunded 30/06/06

GE Money - £195 refunded 01/07/06

NatWest - £4,801.15 (including interest and costs) refunded by cheque 14/02/07

Capital One - £40 refunded 06/06/06 - another £16 refunded 21/07/06

Barclaycard - £72 refunded 03/07/06

American Express - £300 refunded 05/07/06

Halifax MasterCard - DPA request sent 19/02/07

Co-operative Bank - DPA request sent 19/02/07

 

Total charges refunded (inc. Interest) - £6,831.98!

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This topic was closed on 11 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group


Nationwide - £80.00 refund agreed 01/06/06

Halifax Current Account - £132.75 refunded 07/06/06 (I won without asking! See this thread)

Intelligent Finance - £941.23 (including interest and court costs) refunded in full 09/06/06

smile - £255 refunded 30/06/06

GE Money - £195 refunded 01/07/06

NatWest - £4,801.15 (including interest and costs) refunded by cheque 14/02/07

Capital One - £40 refunded 06/06/06 - another £16 refunded 21/07/06

Barclaycard - £72 refunded 03/07/06

American Express - £300 refunded 05/07/06

Halifax MasterCard - DPA request sent 19/02/07

Co-operative Bank - DPA request sent 19/02/07

 

Total charges refunded (inc. Interest) - £6,831.98!

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 5113 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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