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HSBC no reply to DPA letter - what next?


kiri260180
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I have sent a DPA letter and sent 10 letters subsequently. The orioginal DPA letter was sent with a £10 cheque and recorded post and a second copy was sent by recorded post 10 days letter. They have received both signed for letters and I then sent 8 more letters to all the address' in the library.

 

The 40 days have lapsed and nothing.

 

What do I do now?

 

I have no idea of the scale of charges that had been placed on the account within 6 years but I know that it is a lot how do I file a court claim against them when I have no idea as to the charges.

 

Please can somebody help as I have tried to look through the threads but cant semm to find anything?

 

Thank you in advace to anybody who writes with any help.:oops:

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I sent the original request under the Data Protection Act, received half the info I needed (statements from 2003 to 2007) and the 40 days period has now expired without receiving the missing statements. I have just sent the letter asking them 'to comply within seven days or I will have to go to court to force compliance'. If they don't send me the statements within 7 days, how do I go about the claim? I mean by that, not the claim for money, which i will go about as soon as I can establish the actual amount, but the claim for compliance to get the missing statements.

 

So far they owe me £803 for the 4 year period +interest.

 

Thanks.

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