Jump to content


ticcan v Lloyds TSB


ticcan
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5206 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all.

 

I am sending my letter asking for all my charges tomorrow. Thought i would open a thread at the beginning of it all even though there will not be much happening for a while!!

 

Have people been sending this request to the main Lloyds Bank customer services address?

Link to post
Share on other sites

  • Replies 52
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

  • 1 month later...

Hi

What stage are you up to?

If you have sent the SAR and you have not had your information, you should send this:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

Good luck, let us know how you get on.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

Link to post
Share on other sites

I sent the letter and cheque asking for the list of all my charges. However i guess there is no guarantee that they got it (the cheque has not been cashed), is it worth giving someone a call? If so would i just call the regular customer services number?

Link to post
Share on other sites

Did you not send your request recorded delivery ?

:o

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

Link to post
Share on other sites

First rule ..... ALWAYS send EVERYTHING in regards to your claim by recorded delivery. That way you KNOW they have recieved it.

 

I would advice you contact them and simply ask if they have recieved your Data Protection Act Request. Here is a link for the banks contact details.

 

 

If you cant get through to these numbers try calling

 

Telephone: 01179433133

 

XxXxX

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

Link to post
Share on other sites

Well apparently the Chiswell Street/Penny Berryman address is not the correct one for the request for charges.

 

The address that it should be sent to is:

Lloyds TSB

Box 1

BX1 1LT

 

So the letter i sent has been lost somewhere in Lloyds, and the person i spoke to cannot give me any numbers for the place i sent the letter to, and the number for that address doesn't work.

 

So i am guessing i have to start all over again!!!!!

Link to post
Share on other sites

I think that the correct address to send your letters to is:-

 

Lloyds TSB

Customer Services

Recovery Centre

Charlton

Andover

SP10 1RE

 

This is the address I used.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

Link to post
Share on other sites

Well i spoke to customer services, and he went off and tried to find out where my letter had gone. He came back saying all he could find out was that there is a new department set up to deal with all these requests and that is the address for it.

 

Btw Penny Berryman is out of the office until the 22nd May and the number for that location does not work.

Link to post
Share on other sites

Well after all that the statements arrived today!!!! So now i need to add it all up and send the second letter.

 

Thats good to hear

;)

As nic says good luck and keep us posted.

Any questions just ask.

XxXxX

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

Link to post
Share on other sites

  • 2 weeks later...

Now i just want to check i am doing the right thing here.

 

I have all my charges back and now need to total them up. I got the simple excel spreadsheet from on here, which i think is the correct one. Its has number of days since offence column, is that necessary?

 

The charges i can claim back for are i think O/Draft usage fee, O/Draft excess fee, unpaid D/D, unpaid personal loan, Unpaid S/O. What about O/Draft interest?

Link to post
Share on other sites

Now i just want to check i am doing the right thing here.

 

I have all my charges back and now need to total them up. I got the simple excel spreadsheet from on here, which i think is the correct one. Its has number of days since offence column, is that necessary? (Yes, as that shows the interest accruing)

 

The charges i can claim back for are i think O/Draft usage fee,(yes) O/Draft excess fee,(yes) unpaid D/D,(yes) unpaid personal loan,(I think so, although not sure about that one) Unpaid S/O.(yes) What about O/Draft interest?(If you want to claim O/D interest, you have to be able to show/prove, that it was the charges that caused you to require an O/D)

 

 

You may find this link helpful (add it to your favorites)

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

I hope i have been helpful, if so, please click the scales

;)

XxXxX

  • Haha 1

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

Link to post
Share on other sites

That was very helpful thanks.

 

So now i send the second letter saying basically give me my money back. But do not include the 8% at this stage just the amount of the charges and give them 14 days to reply? Anything else i have missed that i need to know at this stage?

Link to post
Share on other sites

That was very helpful thanks.

 

So now i send the second letter saying basically give me my money back. But do not include the 8% at this stage just the amount of the charges and give them 14 days to reply? Anything else i have missed that i need to know at this stage?

 

Yep ... thats right. Just remove the interest column from the spreadsheet before printing it out.

You seem to have things under control. Any further questions just SHOUT ... ;)

xXxXx

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...