Used MCOL, now what do i send to the court?

[stressman]

Hi, new to this, but already frustrated with Lloyds.

Does anybody have a decent contact number for the people in the Customer Services Recovery Centre, finding the holy grail it seems would be easier.

Also, i delivered by hand my request for charges (totalling £387) to be refunded to me, to my local branch on 23rd Feb and they sent it off to the correct dept, but no response yet. I gave them 14 days to comply otherwise i pop down to the local court and proceed down that route. As of yet no response. Time is up at the end of the week and i'm trying to speak to aomebody there regarding it. Any help/advice or comments would be appreciated.

Thanks.

[cindytc]

the next step would be your lba it is in letter templates but in the meantime you could try this number 00 44 121 600 3222

if i was any help please click my scales

[stressman]

Thanks for that, i have tried that number but it just flatlines, maybe they have disconnected it now. Could you tell me what you mean by "lba"?

Thanks.

Ps. where are your scales??

[cindytc]

letter before action 3. Letter before action - Consumer version - asking for it back look here

if ive helped please click my scales

[skbuncks]

Hi Stressman

 

Hi, new to this, but already frustrated with Lloyds.

Does anybody have a decent contact number for the people in the Customer Services Recovery Centre, finding the holy grail it seems would be easier.

Also, i delivered by hand my request for charges (totalling £387) to be refunded to me, to my local branch on 23rd Feb and they sent it off to the correct dept, but no response yet. I gave them 14 days to comply otherwise i pop down to the local court and proceed down that route. As of yet no response. Time is up at the end of the week and i'm trying to speak to aomebody there regarding it. Any help/advice or comments would be appreciated.

Thanks.

 

Its not unusal to have heard nothing in such a short time from delivery the first letter. If you havent done so already you would be advised to spend the waiting time wisely by having a read of the http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

skb

[stressman]

Thanks for that, will have a good read after work.

 

As i have already informed them that i would be taking action after the 2 weeks, should i then proceed to go to the courts or leave it a bit longer?

[cindytc]

no the second letter gives them another 2 weeks then its court time becuase then you will have given lloyds ample time to reach a settlement before you went to court hope this helps

if i helped please click my scales

[stressman]

Hi, just submitted my claim online through moneyclaim, and i'm led to believe that i now need to send 2 copies of my "schedule" to the court.

What exactly does the "schedule contain" and what do i need to put in it.

 

Any other help/guidance as to what happens now would be appreciated.

Thanks.

[Michael Browne]

Schedule of charges, the list of type of charge, amount and date that you sent with the prelim and LBA letters

 

See halfway down this thread for where to send them:

Getting MCOL Right

[stressman]

Thanks for that, i have just read it, and would this be correct:

 

A copy of my bank statements showing the charges, and the tabulated calculations of the amounts and interest and the total claimed.

 

I then send 2 copies to the court, then i will receive a notice of acknowledgement, and on page 2 of that it will contain the solicitors details to which i also send a copy to.

 

Thanks

[Michael Browne]

A copy of my bank statements showing the charges, and the tabulated calculations of the amounts and interest and the total claimed.

Do I take it from this that you didn't send a spreadsheet schedule of charges with your 1st two letters? If not how did you work out the s69 8% interest when you filed at court?

[stressman]

i sent a table with the charge value, its date, it s interest and the total amount for each entry that was within the 6 years. The 8% interest was worked out from the date and the initial amount (i checked using the moneysaving website), and i also had some words to go with it.

 

Ta.

[Michael Browne]

So you used the calculator on the MSE and used a print out from that?

 

If so, have you still got a copy? Fill in the blank column on the left with the type of charge and send photocopies of that.

[jonni2bad]

Threads merged.

 

Please keep all info relating to your claim in this one thread