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Gambit versus Abbey


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As is the case with a lot of people, I am trying to get Abbey to send me six years charges to both my current account (although closed in 2006) and my visa account. Called a fortnight ago to chase up on my visa statement charges and was told that it was currently being mulled over by their legal team (that sounds ominous) - what do they need to mull over I wonder. Anyway, my original DPA request was posted on the 5th March 2007, so I guess I have a bit more of a wait.

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Who cares what they mean. Tell them they have 40 days from 5th March in which to send you the data, only 11 of which remain. Remind them that if they don't get this data to you within the next 11 days, you will report them to the ICO, then estimate a claim for the legal maximum of £5k + interest per year, for every year that they failed in their obligation to supply you with data.

Your statements should arrive pretty sharpish..

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