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    • Thank-you dx for your feedback. That is the reason I posted my opinion, because I am trying to learn more and this is one of the ways to learn, by posting my opinions and if I am incorrect then being advised of the reasons I am incorrect. I am not sure if you have educated me on the points in my post that would be incorrect. However, you are correct on one point, I shall refrain from posting on any other thread other than my own going forward and if you think my post here is unhelpful, misleading or in any other way inappropriate, then please do feel obliged to delete it but educate me on the reason why. To help my learning process, it would be helpful to know what I got wrong other than it goes against established advice considering the outcome of a recent court case on this topic that seemed to suggest it was dismissed due to an appeal not being made at the first stage. Thank-you.   EDIT:  Just to be clear, I am not intending to go against established advice by suggesting that appeals should ALWAYS be made, just my thoughts on the particular case of paying for parking and entering an incorrect VRN. Should this ever happen to me, I will make an appeal at the first stage to avoid any problems that may occur at a later stage. Although, any individual in a similar position should decide for themselves what they think is an appropriate course of action. Also, I continue to be grateful for any advice you give on my own particular case.  
    • you can have your humble opinion.... You are very new to all this private parking speculative invoice game you have very quickly taken it upon yourself to be all over this forum, now to the extent of moving away from your initial thread with your own issue that you knew little about handling to littering the forum and posting on numerous established and existing threads, where advice has already been given or a conclusion has already resulted, with your theories conclusions and observations which of course are very welcomed. BUT... in some instances, like this one...you dont quite match the advice that the forum and it's members have gathered over a very long consensual period given in a tried and trusted consistent mannered thoughtful approach. one could even call it forum hi-jacking and that is becoming somewhat worrying . dx
    • Yeah, sorry, that's what I meant .... I said DCBL because I was reading a few threads about them discontinuing claims and getting spanked in court! Meant  YOU  Highview !!!  🖕 The more I read this forum and the more I engage with it's incredible users, the more I learn and the more my knowledge expands. If my case gets to court, the Judge will dismiss it after I utter my first sentence, and you DCBL and Highview don't even know why .... OMG! .... So excited to get to court!
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other! One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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i spoke to a lady at the customer services office and she advised me that the OFT have given them 8 weeks from the date of the 1st letter to respond to the case. is this true? She also told me that is why most people are ending up in court because they don't have the time to sort the claim out, is this true? i'm supposed to be going to the court to claim my charges on the 11th April, but she advised me that it may be better to hang on then i will save myself having to find the money for the court costs. I'm stuck, i was thinking of writing a letter stating that i will give them to the end of april to offer me the full amount of charges i am claiming but don't want to leave it that long and still have to take them to court. Any advice?

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Any advice?
Yes - ignore them. What a load of cob*lers customer services spout out these days...

 

The OFT have not given them any timelines for sorting out complaints, indeed the OFT can only make recommendations...

 

You have set a timetable for your claim:

  • 2 weeks for prelim
  • 2 weeks for LBA
  • Then you raise your claim in the court

If they give you any more garbage just ignore them. Another piece of advice: don't call customer services - deal with the bank by letter. Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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hi thank you for your advice, the only reason i phoned was because i've sent my 1st letter and my LBA and not heard anything they said on the phone they'd recieved my first letter 20th march but they hadn't even had the decency to respond, not even a letter to say i recieved your letter.

anyway thanks again

 

Linzi

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A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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thank you park and fendy, i will keep to my timescale, i'll be off to the court to file a claim in about 1 1/2 weeks. I was going to do this last september but chickened out, the bank isn't going to be so lucky this time, not now i've got people to advise me when i need it.

thank you

 

Linzi

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Guest NATTIE

well, i have posted in the Bank Workers section the reason behind this timescale and i do know that when a claim is validated a letter seems to be sent out within 21 days. It is not incorrect in what is being said but at the same time the advice is always stick to the timescales you have set.

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Well said NATTIE.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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i suppose if i waited for their letter they'd offer me a stupid amount where as if i carry on using my timescale then it'll go to court and they will have to pay the full amount + interest + charges

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