bb v black horse

[british bulldog]

had a couple of accounts with black horse,but they seem to be lastin forever.so i sent for charges statement,ive got them back but cant understand what they are.

£25 CA ACCRUED

£25- CA WAVED 9

£375 CA FEE POSTED

£25 CA ACCRUED

£25 " "

£25 " "

£25 " "

£25 " "

£30 " ",but this one i think is a mistake,i think its £130

£100 CA FEE POSTED

Can anyone understand this and let me know what they are

[pmhcfc]

had a couple of accounts with black horse,but they seem to be lastin forever.so i sent for charges statement,ive got them back but cant understand what they are.

£25 CA ACCRUED

£25- CA WAVED 9

£375 CA FEE POSTED

£25 CA ACCRUED

£25 " "

£25 " "

£25 " "

£25 " "

£30 " ",but this one i think is a mistake,i think its £130

£100 CA FEE POSTED

Can anyone understand this and let me know what they are

 

I'm not sure...Could you not write to them and ask them to explain them fully...No point in them using their abreviations if they can't be understood.

[british bulldog]

got reply this morning.

we have conducted a review of your accounts.it has been established that although the charges were added within the terms and conditions of the agreements we have on this occasion decided to propose the following:

on agreement ******** we have agreed to waive all of your fees totalling £145.this has been carried out and no further fees remain on this agreement.(i am claiming £676)

on agreement ******* we agreed to complete the agreement for you,essentially crediting your agreement with £306.92.this has now been completed and you will receive a letter shortly confirming this.(i am claiming £601)

i will be sending a nice thank you,but no thank you.although,thinking about it,i might ring them and get the balance of first agreement,as they say the second one is completed,and if the balance is more or less what im claiming.i may ask them if they complete that one also,i will stop the court proceedings.

what do you think....

[british bulldog]

has anyone actually taken black horse to court,and what was the outcome

[emma S]

I Am Looking Into Claiming My Charges Back From Black Horse, But I Cannot Understand The Statements?

 

How Did You Work Out Yours???????????

[louiboy]

has anyone actually taken black horse to court,and what was the outcome

Black Horse took me to court and are in the process of abandoning the case. Didn't work out the way they planned.

 

Send them a CCA 1974 s77-78 request and as S.A.R - (Subject Access Request). Find out what they are actually doing. Then have them explain how they calculate the charges.

[british bulldog]

letter from them dated 14th may.

we write with reference to your second letter dated 8th may regarding fees applied and accrued on your agreements.

we have conducted a further review of your accounts.further to our last proposal,we have re-considered your request and we propose the following to be a fair and accurate offer to conclude this matter:

*********.we have waived all fees applied,which total £175.we would like to remind you that this account is still in arrears;

*********.the total fees debited to this agreement total £525.38.we have completed this aggreement by crediting £306.92,we are prepared to credit your open aggreement with the difference between,which is £218.46.

we hope you find the above satisfactory.please confirm if you are satisfied with our proposal.

i have sent a letter back asking if they were to consider closing the other aggreement(so effectively,both accounts would be paid up)i would cancel my court application.

[british bulldog]

got reply this morning,after giving them more time to settle.

we are surprised to hear that you have declined our final offer of settlement regarding your request for a refund of charges on your above agreements.we feel we have been reasonable in our settlement proposals and unfortunately,we are unable to accomodate your further request for settlement.

if you attempt to reclaim these charges through the small claims court then please forward a copy of your claim to the above address so we can prepare to file our defence.if you do not decide to persue this route for settlement,then please contact us immediately to discus agreement.this agreement is still in arrears and we note you are continually defaulting regarding payment of this agreement.it may be worthwhile bearing this in mind if you persue the court route.

i have refused to pay anything until this is sorted,am i right in doing this,and is it really worth going to court

[british bulldog]

can someone please give me some advice.i know ive let this drag on,but i think im worried about losing and having to pay a bucket load of court costs.ive re-calculated my spreadsheet and the interest is going up.im getting that wound up,im just wondering whether to pack it all in and just keep paying until i finish it myself

[powelll]

If you can afford it I would recommend keeping up your usual monthly payment ( the amount you would be asked to pay without any charges etc ). You now need to decide if you do want to issue a county court claim.

 

If you feel nervous about doing this the alternative route would be to complain via the Financial Ombudsman Service ( FOS ). This won't cost you anything but may take longer than county court would. I have linked to FOS below if you want to consider it; they will look at your case if you are at 'deadlock' which your posts would indicate!

 

our complaints procedure and how to complain

[british bulldog]

i passed this on to the FOS.this is the reply ive just received of them.

 

 

i am sorry to disappoint you,but your complaint does not appear to be one we are able to deal with.

that is because the business you have complained about only became covered by us on 6 april 2007,and we have no authority to deal with complaints against it about things that happened before that date.

from what you have told me,your complaint is about something that happened before 6 april 2007 which means that-even though you are still in dispute with black horse limited-we are not able to look into the matter.

[british bulldog]

has anyone got any advice please.....

[british bulldog]

obviously not!!!!!!!!!!!!!!!!!