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Hi

Just wondered if anyone had any advice for me. I have sent though to the hsbc the spreadsheet of charges claimed against my account. I asked for a response within 14 days, which is today and have heard nothing. I was told the bank had received my letter on the 20th March and it was being looked at but they were within their rights to take 8 weeks before issuing a reply. Should I go ahead and proceed with the samll claims like I told them I would or wait the 8 weeks????? Any advice very welcome!!!!

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Hi

Just wondered if anyone had any advice for me. I have sent though to the hsbc the spreadsheet of charges claimed against my account. I asked for a response within 14 days, which is today and have heard nothing. I was told the bank had received my letter on the 20th March and it was being looked at but they were within their rights to take 8 weeks before issuing a reply. Should I go ahead and proceed with the samll claims like I told them I would or wait the 8 weeks????? Any advice very welcome!!!!

 

Hello and welcome, stick to your time table not theirs. If you sent the prelim then you need to send the LBA which is in the template library.

I advise you to read the FAQs and the step by step instructions linked in my signature. These will guide you through the whole process. Start a thread in the HSBC forum and post your questions/progress there.

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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Hi Nellie,

 

Welcome to the forum.

please start a thread in your banks forum,title it Nellie v HSBC;

http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=10

The banks will try and delay and asking for more time is one of their tactics.Stick to the timescale given in the templates library and don't let the banks push you around.

 

Please take time to read the faq's

use the template letters.

 

LINKS....

FAQs....

Templates Library....

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

 

If my advice helps please tip the scales, left.

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