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New Timescales - What's The Script


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I see Halifax are now stating that they are 'allowed' 8 weeks to reply to the first letter although they expect to reply within 4.

 

How does this affect the tried and trusted timescales, do we have to wait the 4 weeks to retain the 'fairness' rights ?

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Owen

 

They took your money unlawfully, they still tell you the charges are lawful.

 

Why do you believe them when they say they can take 8 weeks?

 

Stick to the timetables suggested in the relevant FAQs/letters.

 

HTH

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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I've successfully taken them to court twice already but this is the first time they've mentioned these timescales so I just wondered whether there was a ruling or advice from the ombudsmen / OFT or whoever.

 

Take your point though, waste of time waiting between 4 and 8 weeks just to be told they aren't interested in refunding.

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