Jump to content


  • Tweets

  • Posts

    • Thanks Dave 👍   HB:  As soon as the payment from the PPC arrives I'll be sure to make a donation.  There's something very satisfying about a parking company's money going to support a site like this. 😂   Cheers CD
    • Hi    So we have a response from the trader to my local Trading Standards officer.    "The trader has contacted me.    He is alleging consumer misuse regarding the usage of the car, i.e. the car had been run low on oil. I have explained that this would need to be proven and the burden of proof may depend on the trader or the consumer depending on when the fault first occurred.   Also the trader indicated that a courtesy car was provided to your father at the time but that car was not been returned Obviously, at Trading Standards we do not advise on the facts as only a judge in small claims can decide on the facts of the case. If a person alleges something then it needs to be proven.   The tenor of the contract has been that they are not liable for the alleged fault as it was consumer misuse and also that they will be pursuing the non return of a courtesy car.  The matter seems to be at a standstill and it is up to you to decide if you wish to pursue the matter further in court. Please refer to the initial letter I sent to you regarding our remit on civil matters at Sandwell Trading Standards.    In the event you do go to court you can mention to the judge you did try to resolve the issues through a third party, namely ourselves, to avoid going to court but the matter was not resolved. The judge would look favourably in this information. "   My response to the above is:    1. The first we knew of the car being low on oil was when the trader returned the car back to my father in August 2020, after having the car from Nov 2019 - end of Jan 2020 (over 3 months) and from March 2020 - August 2020 (6 months). When the trader returned the car in August he casually mentioned that he had topped the car with oil as it had been running low. How can it be misuse when my father didn't even have the car for 6 months prior to the alleged fault? The car was returned back to the trader in August 2020, within a week of it being returned, due to engine noises that were noticeable, and that were not there before.    2. The courtesy car was provided to my father whilst his was allegedly being repaired. After my father's death, the trader mentioned the return of courtesy car once to my brother in law who he was in contact with, and it was agreed that he could pick his courtesy car up when he returned my late fathers car. At that point we believed the car was being repaired and would be returned. In my communication with the trader, not once has he requested return of the car.  The return of the courtesy car has never been an issue and I am happy to arrange return of the courtesy car, although I am hesitant to meet the trader personally. In addition, the car has no car tax (expired in March 2021) therefore I am not willing to drive an untaxed car.   Should I contact the trader to arrange for him to collect it from my fathers house?  And would it be wise to take photos of the condition of the car (inside and outside, and mileage) in case he tried to clutch at straws and make further false allegations?    3. In regards to the trader's claim as consumer misuse, if this was the case then why was my father not made aware at the time, and why did the trader take the car back to "repair it" and where is it now? Also, why has the trader continued to take the car apart to the point where it is now is an undriveable state than when it was when taken?    I am waiting for the case officer to write me back to the response, however I just wanted to get your thoughts on the above.    Thank you 
    • Hi Stu, not had anything back from the HA at all apart from a generic  reply saying they will look into it.   I have some spare time next week so might just give them a visit and try and get some answers 
    • Discover this fantastic opportunity for an Optical Assistant Traineeship with Specsavers and #CreateYourFutureView the full article
    • IAG, which also owns Iberia, says it plans to run at 75% of its 2019 passenger capacity by the end of the year.View the full article
  • Our picks

*** Won *** INTEREST INCLUDED***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5326 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

YB has offered to pay charges + court fees but not intrest. Undecided on accepting or taking this Pain in the [email protected]$E bank to court.

 

Liam

 

Only you can decide what is best for you. Personally I am holding out as I have had a similar offer, but the interest is over £1200 for my case, and there is no way that I am letting them off that. Yes they are a pain int the [email protected]$e, but they are deliberately doing it to put you off going for your full entitlement as I see it. It saves them money after all, but if you need the money at the moment it is a lot to turn down. Never thought I would turn down over £3000, but I have, TWICE.:eek:

 

To me it is worth it, but only you can decide what is right for you.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

I am going to hold out. Thanks.

 

Recieved a letter yesterday offering to pay for the bank charges plus charges on VISA(seperate case) and court fees but no intrest. They wanted an answer by noon of today!!!!

 

While I was at work they contacted my home??? They would not say who it was only that they would contact me at work(Thank goodness for 1471). What do you make of that?

 

1 week to court.

 

Liam

Link to post
Share on other sites

That is a new one on me. Was it the legal bods? If they ring and you can record the call that would be ideal, but I suggest that if they are phoning to offer you anything less than the full amount you want, you ask them to deal with you in writing.

 

I hadn't realised that you had a court date, but it seems as though you are nearing the end of your claim.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thanks for the advice Caro. They haven't tried phoning since.

 

I will make a visit to the courts tommorrow for reasearch and will make sure all my documents are orderly this weekend(am not the most organised of people).

 

Any advice on attending court would be appreciated.

Link to post
Share on other sites

Bankers draft arrived today for FULL amount.

 

Talk about last minute. Will send donation as soon as draft clears.

 

I have a court date in January for the VISA. Role on round 2.

 

Thanks to everyone.

 

Liam

Link to post
Share on other sites

Did you get charges, costs and interest Bigz? I am just soooooooooooo jealous but pleased that your fight is over, in part at least. Many congratulations.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • 1 month later...

Its been a while since I last posted round 2 the VISA charges looks soon to end. YB has just sent a letter to say they will pay charges and court fees but not the intrest. Am going to wait for the intrest. You would have thought they have learnt their lesson by now.

 

Merrry Christmas and a Happy New year to everyone.

 

BAH Humbug to YB.

Link to post
Share on other sites

Recieved a cheque this morning for full amount including court fees and intrest.

 

It will certainly be a merrry Christmas for my family and I this year. Cheers to everyone for their help and donation will be sent ASAp.

 

Please could you move this thread to won cases.

 

Many thanks Liam

Link to post
Share on other sites

Wow bigz. What a star! Well done. It just goes to prove YB will pay interest if you hold out.

 

What prompted them to do this. Did you have an imminent court date?

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thanks guys. Caro court date was set for next week. The first case they sent the cheque with only 2 days to court action. They were even resorting to frantic phone calls to say the cheque was on its way. Funny when I phoned them back with one day to go, in order to agree in ending the court action. The lady on the other line had the nerve to claim she would make sure the lawyer and witness would not attend court the next day(Yeah right!!).

 

Hopefully this will encourage more people to hang on eleviate(edit) every penny out of these people(edit).

 

Good luck to all and a Happy and prosperous New Year

 

Liam

 

PS Survey and donation to be sent soon

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 11 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5326 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...