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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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B&q - Advice Needed


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Hi Guys,

 

Need help asap as I am going into B&Q this morning. Here's the issues:-

 

Had a bathroom design last Saturday the "TORONTO" suite. Total of bathroom suite (without fitting) came to £1156.00. Didn't purchase/order bathroom till a week later Friday just gone. Lady from the bathroom department took my order ran through my details and took me to the cash tills to take full payment.

 

I then got a call (yesterday) from PGH (Suppliers to B&Q) sttaing as a "courtesy" call then a few items of my bathroom suite were "out of stock"!. As you can imagine as i was furious, she advised me B&Q should of know this. I immediately rang B&Q and spoke to a duty Manager who did say she would investigate it but If we could to go in today to chose another bathroom suite on or around the price I paid.

 

I need to know please what legal act have they broke, is it the the "sale of goods act". I think i am entitled to a full refund but I am entilitled to any compensation/gesture of goodwill?.

 

I want to be fully armed when I go into see her this morning.

 

 

Leanne

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I don't know why you're so angry and thinking that you deserve compensation - its only a day after you ordered it that you were informed that parts were missing/not available, its not like its two months down the line and they've only delivered 3/4 of a bathroom suite. Yes you will be able to ask for your money back, there should be no argument surrounding this in any way whatsoever.

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If you want my advice.. don't buy a bathroom suite from b&q, focus, or homebase (or any of the other big warehouses). Go to one of the plumbers or builders merchants. They know more, their products are generally better (made in different countries etc), so try and get a refund from b&q, which I would think they'd do, just say to them you can't find another suite you like, then shop around.

 

PM me if you would like further information.

 

I know about this, I've sold them for a few years.

 

Matt

Power tends to corrupt; absolute power corrupts absolutely - Lord Acton.

 

Advice offered by MattyH is without predjudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt. Please research any information I have offered, as I will not be held liable for any incorrect advice i've given you.

 

<--------- If my advice has helped, please tip my scales. 8)

 

For Further advice come into the Chat Room: http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

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Thanks Matt

 

Really appreciate POSITIVE comments from you!. I know,should of known better to buy off B&Q had a bad experience with them a few years ago when I bought kitchen off them.

 

May be in contact with you very soon. Went into B&Q this morning they said they were trying to find me another bathroom suite similar to the one I purchased. Well see?. Thank you once again.

 

Leanne

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Hey leanne,

 

Which part of the country are you in ???

 

Im a plumbing and heating engineer. Go to Grahams the plumbers merchants and choose a new bathroom suite from their extensive range.

Let me know what you have chosen and where from and I will arrange for you my full trade discount. usually around 33%.

Just cos Im feeling generous, and the fact that I hate B&Q.

 

 

Hunger

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Blacksheep1979

 

Ok! heres how it is.

Leanne has got all excited about her new bathroom suite, most probably spent hours in B&Q choosing and deciding ( Had over more like) escorted to the tills to pay upfront for goods that will take 6 to 9 weeks to arrive, if they arrive at all. Then to receive a call saying sorry we no longer stock certain bits of your bathroom.

 

Id be damned furious. Wasting my time .

 

So there.

 

Hunger

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Blacksheep1979

 

Ok! heres how it is.

Leanne has got all excited about her new bathroom suite, most probably spent hours in B&Q choosing and deciding ( Had over more like) escorted to the tills to pay upfront for goods that will take 6 to 9 weeks to arrive, if they arrive at all. Then to receive a call saying sorry we no longer stock certain bits of your bathroom.

 

Id be damned furious. Wasting my time .

 

So there.

 

Hunger

 

well maybe if more people in this country had a bit more chilled out attitude and didn't get worked up over simple things we'd be in a better situation. Also this littigation culture that we seem to be getting from the US is a disgrace, people wanting compensation due to 1/2 hour wasted if that and being promptly informed - I think its ridiculous.

 

So there. :p

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IMO. Get a full refund, chalk it down to experiance, and walk away.

 

Then go to a plumbers merchants and get some proper service.

 

Matt

Power tends to corrupt; absolute power corrupts absolutely - Lord Acton.

 

Advice offered by MattyH is without predjudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt. Please research any information I have offered, as I will not be held liable for any incorrect advice i've given you.

 

<--------- If my advice has helped, please tip my scales. 8)

 

For Further advice come into the Chat Room: http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

FAQ's : http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

Step By Step Instructions ; http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

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Delivery time is not a condition of the contract under the Sale of Goods Act, this means that you cannot automatically rescind a contract if the goods are not delivered within a certain time.

 

The only way around this is to make time of the essence in the contract, either at the time of order or in writing afterwards. This basically means giving them a reasonable date by which to deliver the goods and if they are not delivered by this date you will be holding them in breach of contract and claiming a full refund.

 

This way you are making it a condition of the contract.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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