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HELP what do i do now ?


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hi all im new to the site after weeks of reading what others have said i ive tried but i dont no what to do im lost , :confused: i got my statements from nationwide , i sent my first letter to them on 28 feb, asking for charges back 270 pounds,with no reply, sent LBA letter to them 17 March. got letter today from nationwide saying its my fault, after consideration they cant agree to my charges being refunded only in exceptional circumstances !!!!! can anyone help what do i do now ? thanks

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yes i agree with mumofthreeboys, if you have sent your LBA then keep going and file for court claim..

i also got one of those fob off letters.. with some of that wording.. i give the advice that i recieved ~ its totally ok dont worry keep going..


good luck and keep us posted :D

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