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Having opened my account with BofS, in Scotland, over 6 years ago, I am now a resident in England(for 8years) and bank with the same account now joined with the Halifax. Which law's English or Scottish should I be aware of, and does it matter when making my claim??:confused:

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I've sent my 14 day threat letter to IF, I called and they told me they have 8 weeks to respond by law. Is this true or a load of cobblers?

hi cokefour the 8 weeks timescale is not binding upon customers, this was agreed behined closed doors.

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