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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank charges


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Hi, this is my first posting.

I hope I will be able to contribute to the users on this site in the future being able to draw on my expeirience of claiming bank charges back from 2 accounts. The first claim for £2600 was sucsessful without it getting to the courts. It was easy!

The second attempt on a different account is turning out to be a nightmare and has been on-going since december 06.

I am in the process of claiming charges back on my hsbc account. I used martin lewis' site for all the templates and links as I did not know of this one at the time. I have now reached the stage where the hsbc has put in a defence to my claim and the case is being transfered to my local court. I was under the impression that I would receive an allocation questionaire together with a copy of the banks defence but this is not the case. Instead I have received an order stating the following "The filing of an allocation questionaire be dispensed with in this case unless the District Judge at the court of tranfer orders otherwise"

"NOTE: Any party affected by this order may under Rule 3.3 (5) apply to have it set aside, varied or stayed. Such a party must apply under Rule 23.3 within 14 days of service of this order."

I have no idea what I am supposed to do next as there is no instruction as to the next stage.

Can any one help me please?

I now feel completely out of my depth and feel like giving up with this one.

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Welcome to the site.

Firstly do not think of giving up you have done well so far.

There can be a couple of reasons for this .

How much is your claim for ?

So this order has come from Northampton ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I'm not sure, but I would think this is becaues the courts are getting swamped by claims and judges are pi**ed off with the banks spinning out the process, creating plenty of work for the courts and then settling at the last moment. This is a way of shortening the process, making less futile work for the courts and hopefully getting the banks to settle quicker.

 

Any other opinions?

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Thanks Michale, so do you think that this is to my advantage? I really do think that I am thick at times.

Also do you know if I have to do anything now or do I wait for more information from the court it has been transfered to? Just a bit worried that I might be missing a deadline or something!

John.

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Yes this is my thoughts too.

As its well under 5k they will have looked at your partics and seen that its a certainty for small claims anyway.

Not only should this speed up the next stage of a hearing being given.......also saves you 100 quid too !!......I dont think the defence would dare ask for a set aside of the order.

You should need not do anything now....next thing should be a hearing date,unless there is any orders made for you to supply further info...(usually only called for from Cobbetts or Barclays defence teams )

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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