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virgin media late payment and non DD charges


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I have been with telewest for almost two years now...I refuse to pay by DD so they charge me every month....until looking on this website I didnt realise there was anything I could do about it until now...can I claim these charges back?


Also, I've had a few late payment charges....mainly due to them not sending me bills on time or saying I didnt pay in full (cos they added on the non DD charges!) can I claim these back too?


If so, do I do it in the same way as the bank charges??


Man, I hate virgin media!



S.A.R - (Subject Access Request) sent - 30/1/2007

Prelim letter sent asking for total of 1571.52 - 15/3/2007

LBA sent 30/3/2007

court papers filed

Offer letter received - £1495.13

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I posted about this today aswell. I have sent a letter to them requesting the £10 late payment charge back. I have threatened to end my account with them if they fail to comply (which I will do). Good luck!


As for the non DD payment fees, I pay those also. Still looking for info on whether these are lawful or not.

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