Jump to content


  • Tweets

  • Posts

    • The digital bank has introduced three new plans - Extra, Perks and Max - replacing its existing Plus and Premium plans for new customers.View the full article
    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

mortgage company penalty charges for early redemption


kingscounsel
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1876 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

The same law applies for the charges they levy for missing a payment date. This is just the same as missed payments on credit card payments. No surpises.

 

As for redemption charges - that may be different.

Link to post
Share on other sites

As for redemption charges - that may be different.

 

I am not sure it is.

 

If Bank X states "If you wish to redeem this mortgage within the first X years, then you shall pay £Y to us" where Y does not represent a genuine pre-estimate of their loss, then they are not IMO entitled to it!

Link to post
Share on other sites

the bank has already estimated its going to make x amount from you mortage, when they are not going to get the interest they feel they need to profit in another way, thus peanalising the customer.

 

its no different, they are using a penalty clause to make profit and not covering costs, especially as the charge you a fee for setting up a mortage(supposed to be for costs), does it cost 500 to set it up ?

Link to post
Share on other sites

Yes, I agree with that but is it trying to compell performance of the contract in quite the way that a penalty might be described to be doing.

 

I'm just trying to find another angle.

 

Other aspects of this which spring to my mind are that there are many more mortgage lenders out there than there are banks. Many different mortgage products. One can often agree to pay a certain rate of interest with a redemption charge or a lower rate of interest without such a charge. The different lending companies really can be said to compete much more than to banks for current account holders. This adds up to choice which means that redemption charges clauses might be said to be fair contract terms because the consumer has a real opportunty to opt in or out.

Although this doesn't go to the issue of penalties it does indicate that the whle "climate" or mortgage contracts might in some way be different.

 

It occurs to me that there are also some steep redemption charges for some personal loans as well. This gets interesting but rather too busy as well.

Link to post
Share on other sites

Well don't forget that bank penalty charges are in the contract as well. It is the level of charge which is th eproblem. Not the existence of of a penalty clause.

Link to post
Share on other sites

I think that it would be very possible for the lenders to say that they offered other products without a redemption penalty and so a borrower who chooses to buy a product with lower interest rates or cashback etc had paid a promise to pay a fee on early redemption as part of the price of that otherwise more advantageous product.

 

I think that this would be an argument which would be very acceptable to a judge.

 

The difference between lender redemption penalties and bank penalty charges is that the bank doesn't have a range of products which allows the customer to select a current account product which is less advantageous in other ways but which is not associated with excessive penalties.

 

Personally I don't think that redemption penalties are recoverable and this would be the reason which I would give. I think that a lawyer who couldn't construct a convincing legal argument based upon this principle should go back and retake his "O" levels.

Link to post
Share on other sites

I think this issue might be quite simple, but I must first confess that I don't know a great deal about it. As I understand it, the early redemption penalty is there to protect the lender in case interest rates go up (or is it down?) and you bail out early. Apparently they make some sort of investment to cover your mortgage in case interest rates move in an unfavourable way for them.

 

Essentially, my take on this is that if interest rates have stayed the same, or gone down during the redemption period then the lender is getting a better rate out of you than the 'norm' - in which case they have no basis for charging a penalty if you leave early (because they haven't suffered a loss). However, if interest rates had gone up and they were getting a lesser rate than the 'norm', then I think they have a basis for charging you, because by leaving early you are denying them the opportunity to recoup their 'loss'.

 

This is obviously a back-of-a-fag-packet hypothesis, so feel free to shoot it down!

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

Link to post
Share on other sites

Not quite correct. If the charges exist merely to compell performance then they are probably penalties in which case they may not be more than the losses suffered.

If the charges really do represent the price of a service then they can be anything - provided they were agreed in advance. Add to that a sense that the customer had the freedom to choose alternative products and you have a whole different ball game.

Link to post
Share on other sites

  • 2 weeks later...

From the GE Money website- obviously they are getting a bit worried about the terminology and its implications:

 

Early repayment charge

 

When a loan or mortgage is repaid, or partly repaid, earlier than expected (before the end of any fixed, discounted, or capped rate period), many lenders charge a fee to cover the extra administration and some of the lost interest payments. This particularly applies to certain types of mortgages, such as those with fixed, discounted or capped interest rates and to cashback mortgages.

 

The early repayment charge was sometimes referred to as a redemption fee or redemption penalty in the past.

Link to post
Share on other sites

  • 2 months later...

My girlfriend has recently paid an ERC on redeeming her mortgage after she swapped to a discounted rate from std variable.

 

I will be pursuing this, initially from a mis-selling angle as she changed her mortgage after speaking with someone at Standard Life Bank (a 3 year stepped discount product was clearly not suitable from someone who was almost certain to move within 3 years)

 

If this does not suceed, I will pursue it under the UTCC regs (though the common law option I have just read about seems better) as the interest she 'avoided' by stitching to the discounted rate was considerably less than the redemption penalty (ie. way in excess of actual costs/losses to the bank).

 

I believe this has a reasonable chance of success - found this on the Office of Fair trading website yesterday -

 

A term in a mortgage agreement which requires the borrower to pay more for breaching the contract terms than actual costs and losses caused to the lender by the breach (or a genuine pre-estimate of that) is likely to be regarded as an unfair penalty and to be unenforceable both at common law and (in a consumer mortgage) under the Unfair Terms in Consumer Contracts Regulations. A redemption charge may be regarded as a penalty even if it is expressd as the price for exercising a right rather than a consequence of breaking the agreement

 

Anyone actually got a response from their mortgage provider yet?

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

I must say, I'm SERIOUSLY tempted to give this a go. I'm still smarting from the £4k GMAC took off me a couple of years ago. Reading the OFT quote gives me a better sense of clarity are to the legal position. I don't feel that I need a legally watertight case, just enough of an argument to cause them to decide that its not worth defending.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

Link to post
Share on other sites

  • 5 months later...

Does the unlawfullness of a penalty charge also apply to companies which charge £10 for late payment of bills such as do Telewest?

Vital spark v Lloyds Tsb

2nd November 2006: 1st letter, requesting back statements, hand delivered to lloyds TSB: got receipt.

I have received the information on my accounts going back 6 (six) years but not going back to the begining of my hsitory with the bank, as I requested.

Think I'd best send a letter suggesting they send the lot and informing them that I have already paid the £10 for such information.

Mairi's awaiting my details so that she can help me work out the interest due on the charges taken.

 

Personal: growing and changing while ever remaining the same. Get to know me and tell me what I'm like coz I can't figure me out.

 

Quote: If you can't beat them, confuse them.

Link to post
Share on other sites

I don't see why not. If your lateness ahsn't cost them £10, then it is probably unlawful.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

Link to post
Share on other sites

Hmmm, thank you, Robertxc. I might try this. My bank made so many errors with my DDs that I took the ones with which they appear to have difficulty out of their arena to pay them directly. I incurred £10 charges for late payment of these bills.

 

I might just try to reclaim then without the courts involvement: couldn't handle more of that as I'm struggling to handle startign a claim against my bank.

 

Dyslexia can be a most debilitating feature. Mine is worse numerically although my unconventional spellign may deny that, and workign in an area where numbers are called into question does not inspire any confidence in my ability to take on competition when the opponent is such as a bank which is well used to dealing with numbers.

Vital spark v Lloyds Tsb

2nd November 2006: 1st letter, requesting back statements, hand delivered to lloyds TSB: got receipt.

I have received the information on my accounts going back 6 (six) years but not going back to the begining of my hsitory with the bank, as I requested.

Think I'd best send a letter suggesting they send the lot and informing them that I have already paid the £10 for such information.

Mairi's awaiting my details so that she can help me work out the interest due on the charges taken.

 

Personal: growing and changing while ever remaining the same. Get to know me and tell me what I'm like coz I can't figure me out.

 

Quote: If you can't beat them, confuse them.

Link to post
Share on other sites

I have received a 2 page 'go away' letter from Birm Midshires today. The basis is that I was allowed to redeem my mortgage early therefore there was no 'breach of contract'.

 

If no breach of contract then they purely exercised their right to charge me six months interest as I repaid in part or whole the amount borrowed. Basically if I had decided to pay a £1000 back early they would have charged me £2000+ for the privilege.

 

I can't see how that is right/fair/lawful....

 

They have also refused to reveal how the costs are broken down as they are 'Commercially Sensitive Material'. What would be the chances of getting that revealed in court do you reckon?

 

I saw this earlier in this post: "A term in a mortgage agreement which requires the borrower to pay more for breaching the contract terms than actual costs and losses caused to the lender by the breach (or a genuine pre-estimate of that) is likely to be regarded as an unfair penalty and to be unenforceable both at common law and (in a consumer mortgage) under the Unfair Terms in Consumer Contracts Regulations. A redemption charge may be regarded as a penalty even if it is expressd as the price for exercising a right rather than a consequence of breaking the agreement"

 

As BM's argument is that neither of us breached a contract how would I use this in my argument? Any ideas on this anyone?

Link to post
Share on other sites

Check out zootscoot's thread on the subject. She has successfully reclaimed her redemption fees.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

Link to post
Share on other sites

Hi Blackrain,

 

You might also find some joy in the knowledge that Birmingham Midshires paid back 2 ERCs last week.

 

See Lickthewallfatboy & Thunderpuss threads.

 

You can incorporate the following response to the no breach argument into your LBA:

 

The charge you have levied in the form of an early redemption fee (substitute any other name which your mortgage provider has used) represents a charge in relation to a breach of contract on my/our part in that I/we terminated the mortgage contract before the contractually agreed period of XX years.

 

This term of the contract was clearly stated in the written mortgage offer signed by myself (and XXX?). The terms of which were incorporated by reference into the mortgage deed which was not only signed by us but also witnessed. There is clearly no room for doubt that such a clause existed in the contract. Similarly, there is no question that we in fact redeemed the mortgage on the xx/xx/xxxx as evidenced by our final redemption statement. This date is clearly well before the contractually agreed date of xx/xx/xxxx and thus represents a clear breach of the contract.

 

 

Stick to your guns and it won't be long until you see your money again.

 

Best of luck

 

Zoot

  • Confused 1
Link to post
Share on other sites

What are ERCs and LBAs? Anyone, please?

Vital spark v Lloyds Tsb

2nd November 2006: 1st letter, requesting back statements, hand delivered to lloyds TSB: got receipt.

I have received the information on my accounts going back 6 (six) years but not going back to the begining of my hsitory with the bank, as I requested.

Think I'd best send a letter suggesting they send the lot and informing them that I have already paid the £10 for such information.

Mairi's awaiting my details so that she can help me work out the interest due on the charges taken.

 

Personal: growing and changing while ever remaining the same. Get to know me and tell me what I'm like coz I can't figure me out.

 

Quote: If you can't beat them, confuse them.

Link to post
Share on other sites

Early Redemption Charge

Letter Before Action

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

Link to post
Share on other sites

Guest peed orf

There's a tread in the Questions page called "Abreviations" with a yellow triangle by the side, I've brought it to the top, so it's easier to find. It has mostly used ones in there.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1876 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...