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Trying to retrieve a £35 charge


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Hi there, i been looking into getting a rediculous charge of £35 back from Lloyds TSB for a bounced direct debit.

Though i have just heard about the OFT investigation. What i fully expect as a reply from the bank because of this is smt like "You can wait until the OFT publishes their findings".


Is this OFT investigation going to be used to prolong the process / has anyone experienced this yet?

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Hi Andy,


Welcome to the site. Appologies in late reply.


The OFT report will make no difference to claims just like the OFT report into credit cards made no difference.


You set the timetables. You are in control. Its you suing them not the other way round.


Follow the step-by step instructions as many have before you and you can't go wrong!


All the best



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