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GE Money reply to initial letter


Duff Man
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Duff Man says " Duff Man has just recently sent off a load of initial letters to lots of accounts that me & Mrs Duff Man have and just recieved an initial reply from GE Money to which I would like your thoughts on. It goes as follows

'Thank you for your recent letter, requesting statements of your accounts.

This information can be provided free of charge. If you are making a subject acess request the fee remains £10. In addition I note there is a second account holder. We will require the second account holders' authority to supply their data if we do not receive this we will simply provide just your personal data.

Please confirm by return if you would like a refund and simply account statements or if you would like a full subject access request.'

 

So Duff Mans initial thoughts and questions are do we have to send another £10 for Mrs Duff Mans subject access request with it having been a joint account. Also their question regarding if its just a refund & account statements that we require as opposed to subject access request- is there any difference to this? Duff Man says thanks in advance to any replies & suggestions. Oh - Yeah !! "

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No to extra £10, just the signature.

 

It depends on what information you require and what situation you are in. If you haven't got a default and simply wish to claim back charges then you don't necessarily need anything more than just the statements.

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