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trust393 v first direct


trust393
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Eventually ,sent letter requesting return of charges yesterday, received @first direct this morning (30/04/07)

 

 

Mmm its March still ;)

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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I got a phone call this PM from bank to say they had received documents, as usual very nice lady. I have to say with out exception everyone (so far) at first direct has been friendly It must be difficult for the staff implementing policies which are blatantly unfair and taking the flack for the “faceless” Fat cats of their organization

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