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Once i had exhausted the complaints department of Abbey and they refused to refund me my charges i made a complaint to the Financial Ombudsmans Service on the 8th Feb 2007. They replied saying that they were doing a perlimary investigating my complaint. Letter from FOS on the 8th March 2007, stating that all though Abbey do not accept liability, but to avoid a full investigation by the FOS, they refund the total amount i was requesting plus statory interest TOTAL £7,330!!!!!


and it was paid straight into my acount on 28th March 2007.




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Hi Joanne


I have won as well (using the more traditional long winded way) as I received a letter last Saturday but I am still waiting for the money to appear. I faxed them this morning stating that I would be posting the Court bundle today as the cut-off is tomorrow. How long did it take them to pay up?

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