HSBC stingy offer

[fordwych]

Hi All

I have just received an offer from HSBC for £886 - around 50% of the original claim of £1,653. Not sure what the next step should be - I do not want to accept such a low offer. Does HSBC normally pay out in full if we do not accept the offer and threaten cour action or should I go back and suggest an amount - if so what?

 

Thanks

[M_A_A_B]

I suggest you read through the walk through guide in the FAQ section....it points you in the direction of all the template letters you'll need and tells you what to do next

 

I believe the section you need is how to deal with offers

[mrsfoot]

Hi and welcome

 

It seems you have only just subscribed in the last few weeks, so you have done some of the work already.

 

I suggest you go and re read the FAQs, this will help you so much in the claim. Also read threads in the HSBC forum, this will give you a clear view of what others have done in their claim.

 

You have 4 choices now:

1. Read the FAQs and fully understand the process

2. Accept the payment as a partial payment and inform them you wil be goping for the remainder making sure you re write your claim spreadsheet to show the payment once you have recieved it.

3. Accept the payment as full settlement.

 

Hope this helps, good luck

4. Refuse the payment and continue with the claim.

[livelylad]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html