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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claim 7QZ23534 - Cahoot - Help!!!


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Hi,

 

I have followed closely the fantastic work that you have all done to re claim your charges. I have had a current account with Cahoot since 2001. Over this time they have applied charges to my account of £4609.08. This information was provided by Cahoot on sending my first letter to them. I of course received their standard non acceptance letter and hence proceed my action to court through MCOL. They acknowledged the proceedings and have lodged a Defence. The proceeding have now been transfered to my Local Court St.Helen's (Merseyside). On acknowledgment of the proceedings Cahoot challenged where I got my information from and I send back to them a copy of the breakdown that they had sent me and my calculations of interest which totalled £400.08. I have not received any other communication from them except a copy of their defence which in turn the court have also forwarded to me with their Allocation Questionnaire.

 

I have set up and already transfered the bulk of our day to day finance to another account.

 

I need help with how to proceed the questionnaire is quite lengthy and I'm unsure on how to proceed. I have also not gathered info or sent a court bundle which many of you refer to. How and When do I do this.

 

My total claim is £5010.00 excl. the £250 court fee. My apologies for the length of this note but I'm unsure what to do next or what they (cahoot) will do to challenge.

 

I would be grateful of your advice and support.

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Hi and welcome to CAG :)

 

What is on their AQ? Are they asking for more info or are they just adding information for their defence?

 

There is a basic court bundle in the Bank templates library on this site along with advice on the AQ and other stages of the claim. Have a good read of the FAQs and the info in the library and also read some of the 'successes' threads (Abbey or Cahoot) to see what usually happens.

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi Pam,

 

Thanks for the note. I haven't had their AQ yet....I filled mine in on line and have sent to them and the court. So just waiting really now. I have asked for a 1 month stay to get one up on them so that the court can see that I have done everything I could to avoid court action. Thanks for letting me know where the bundle stuff is I'll start putting it together. I printed of the draft direction and sent this with My AQ was that right. I also sent to the court copies of the letters with my schedule of charges so they can add to my file prior to me sending my bundle. Hope this makes sense. Phil

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Hi Pam,

 

Thanks for the note. I haven't had their AQ yet....I filled mine in on line and have sent to them and the court. So just waiting really now. I have asked for a 1 month stay to get one up on them so that the court can see that I have done everything I could to avoid court action. Thanks for letting me know where the bundle stuff is I'll start putting it together. I printed of the draft direction and sent this with My AQ was that right. I also sent to the court copies of the letters with my schedule of charges so they can add to my file prior to me sending my bundle. Hope this makes sense. Phil

 

Hi

 

Yes that sounds fine but I would check some other Abbey threads for anything else that might be a good idea. I haven't actually got even as far as you on my claim as I have been too busy on other parts of this site with the mini revolutions that are going on!:D

 

So if you haven't had the bank's AQ, what is the questionnaire you are referring to?

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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HI Pam,

 

I was sent an AQ as well so I had to fill it in and send a copy of my draft directions which I printed from the site. Cahoot/Abbey have until the 10th April to submit their's to the court. But if my case is like everyone elses they will send it in late once the court have this the DJ can decide the track and a date after the 1 month stay will be set. So just a waiting game I think now.

 

 

Phil

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Hi Pam,

 

Thanks for the note. I haven't had their AQ yet....I filled mine in on line and have sent to them and the court. So just waiting really now. I have asked for a 1 month stay to get one up on them so that the court can see that I have done everything I could to avoid court action. Thanks for letting me know where the bundle stuff is I'll start putting it together. I printed of the draft direction and sent this with My AQ was that right. I also sent to the court copies of the letters with my schedule of charges so they can add to my file prior to me sending my bundle. Hope this makes sense. Phil

 

Hi

 

Yes that sounds fine but I would check some other Abbey threads for anything else that might be a good idea. I haven't actually got even as far as you on my claim as I have been too busy on other parts of this site with the mini revolutions that are going on!:D

 

So if you haven't had the bank's AQ, what is the questionnaire you are referring to?

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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  • 2 weeks later...

Hi,

 

So I've now had Cahoot's AQ. They are happy for small case track. They have said that a banking officer will present their evidence (I bet). Their draft direction were a joke, three lines. They also asked that nothing happen before the 20th June. I have wrote to the court and advised them respectfully that the defendant has had from 29th Jan and numerous other occasions to settle but they have not done. I phoned the court yesterday and its with a Judge now for direction so I should hear in a few weeks.

 

No contact from Cahoot.. (Nothing new)

 

Watch this space

 

Phil

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  • 1 month later...

:) :) :) :) :)

 

Just received my cheque in the post from Abbey National (Cahoot). Total £4595.60. RESULT.

 

Don't give up they will always settle in the end.

 

Mod- Please can you put my thread into successful claims.

 

Thanks

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