Sister v Scabbey

[CLARABUCKET]

Hi can anyone help! my sister is claiming back £3,000 from the scabbey national. We sent a prelim letter and a letter before action then recieved from them a letter saying

Thank you for your letter about the charges on your bank account i have now carried out a full investigation on your behalf sorry you are unhappy blah blah blah

Then they go on to say they believe the charges are lawful and that they wont be refunding them.

 

She called them and was basically told no way will they refund them

 

Ok so what now??

court action?

any advice would be great thanks

[sparkydawg]

This is all standard stuff by Abbey. Send second LBA stating your not happy with their letter and you are going to file a court claim in 7 days if they dont give you money back. Then do N1 and get the ball rolling:)

[CLARABUCKET]

That s great thanks will send that off today:)

[sparkydawg]

To let you know, I received that letter from them after they had filed their defence??????? . How stupid are they. Whats the left hand doing?. I dont know im the right hand!!

[CLARABUCKET]

Ok just called abbey and they said they have another 2 weeks to fob us off ect ect... gonna file mcol today.....

right thing to do? or is it worth giving them a quick call tosee if they will cough up?

[mattyb13]

go ahead and file, ringing them,if you can get through,will not get you very far

[mazamarie]

Sock it to them - thats what I say they don't make things easy for you and you will most likely (definately) have to take it right up to AQ and compile your court bundle before they think of settling...

 

Hang in there and don't let them put you off!

 

We all need some encouragement - dont we? lol Maz

[CLARABUCKET]

just rang them... hopeless just got the usual garbage about the y are dealt with in date order ect ect.... Mcol here i come!!

Thanks matty

[CLARABUCKET]

Cheers Maz

just needed the boost to file

Will let you know what happens

[CLARABUCKET]

Hi went online to mcol and filed my claim. Today the abbey have filed a defence!! can anyone let me know what is likely to happen now? Do i need to do anything?

cheers

[Clippy]

They will be given another 14 days. Depending on the court you are using you may be asked to fill in an allocation questionaire when their time is up. My court has dispensed with the AQ and so not sure whats going to happen next.

[CLARABUCKET]

do i need to request a AQ or do i wait to see if they send one?

[CLARABUCKET]

Hi the court sent me a copy of abbeys defences and to say its been referred to Northampton courts, but there was no date on it, and it didn’t sat what I had to do next? I am scarred!!!

Any advice would be very welcome

[CLARABUCKET]

Hi can anyone give me some advice

got a letter from northampton court dated 26th April saying my case had been referred there. Then on 19th May got a letter saying it has been transfered to redhill court.... THEN 23rd may got aletter saying it has now been transfered to Guildford court!!! and i still have no actual court date!! does anyone know what is likely to happen next.

[CLARABUCKET]

still no news on a court date how long should i wait?