Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Hillesden Secs/Direct legal and collections


pj41
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5515 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Thanks for that. I am sure there is small print. What i was after was if someone buys a debt at say 10% of its original value surely the first creditor has written off the rest, so how can the original amount still be owed to the second party?

 

Paul

Link to post
Share on other sites

These are a debt collection company who have purchased a debt off a City Bank credit card.

 

The have issued a County Court claim against me for just over £5k including costs.

 

As they have purchased this debt and people recon @12% max in the debt collection threads. Surely they must only be able to recover thier cost to buy the debt and not what I owed City Bank before they sold it on.

 

Can anyone offer any advice on the legalities of this?

 

 

Thanks

Link to post
Share on other sites

Hi pj41,

 

My understanding is that a company that buys debts will buy in bulk. They may pay only 12% of the total outstanding but many of them are not recoverable (debtor has gone bankrupt or died perhaps). As for collecting more than they paid, their purpose is to make a profit otherwise why bother? :mad:

Link to post
Share on other sites

Hi Silverbird9t9,

 

Well I have responded to the court and have 28 days to file a defence.

 

I've written to these people with a dpa and a request for true copy contract etc under the cosumer credit act.

 

If i dont do anything I loose!!!

 

I recon that based on what you say I will go for a counter claim for extorsion.

 

I aint payin debt for a dead bloke (Person).

 

Cheers

 

Pj41

Link to post
Share on other sites

Hi pj41,

 

Sorry, I don't think I explained myself very well. It's not that you are paying someone else's debt. It is more a case of the DCA company gambling on being able to collect more than they paid for the debt and therefore making a profit. I don't know what the legal implications are so please take further advice before you use this in your defence.

 

Good luck

 

Sharon

Link to post
Share on other sites

Hi Silverbird9t9,

 

Well I have responded to the court and have 28 days to file a defence.

 

I've written to these people with a dpa and a request for true copy contract etc under the cosumer credit act.

 

If i dont do anything I loose!!!

 

I recon that based on what you say I will go for a counter claim for extorsion.

 

I aint payin debt for a dead bloke (Person).

 

Cheers

 

Pj41

 

The debt collection agency are entitled to seek enforcement of the full debt - providing that they have all the correct paperwork. The price they paid for the debt has no bearing on the case - and they do not have to reveal it.

 

If the debt is not statute barred - which I presume will be the case as you have not indicated that it is an old debt, then your best option is to see if they have the correct paperwork.

 

As you have sent a Consumer Credit Act request then they should provide a copy of the original agreement within 12 days. If they don't then that is point 1 of your defence.

 

If you are aware of any unlawful charges in the original debt, then you would be able to defend part, or all of the claim on that basis.

 

If all else fails, it is vital you attend court, as they almost certainly will not - the judge is then likely to agree to a very small repayment plan. Maybe as low as £1 - £5 per month, depending on your income/expenditure.

 

Of course if they fail to provide a copy of the original agreement - then the court will throw out the action anyway, and the debt will be unenforceable.

 

 

 

 

 

 

Link to post
Share on other sites

Hi Sharon,

 

No worries i've sent it off now anyway.

 

Just doing battle with GE Money at the moment. (they are in chaos!!!) its great

 

 

Paul

Link to post
Share on other sites

  • 2 weeks later...

These Jokers took until th 31st to cash my cheque.

 

Anyone know when the 12 working days start from ??

 

12 days is a long time lol.

 

 

Thanks

 

Paul

Link to post
Share on other sites

Hi Alanfromderby,

 

This might sound like a stupid question but, where do I lodge a default? Hillesden securities (a DCA) have not responded to my Consumer Credit request (recieved 25th May) although they cashed my cheque on the 30th May, now 14th June

 

I have a hearing coming up in approx two weeks do I just go to court and say Your Honour there's a copy of my letter to them, they cashed my cheque see copy bank statement, what debt?

 

Any advice would be greatly appreciated.

 

 

Thanks

 

 

Paul

 

 

MOD NOTE: MOVED TO ORIGINAL THREAD

Link to post
Share on other sites

  • 2 weeks later...

Hi Alanfromderby,

 

Sorry for the delay in replying to you.

 

My defence was. I have done a CCA and a DPA.

 

No responce from hillesdens letter back from the court that it will be stayed after 28days if not heard from Hillesdens.

 

I rang the court last Friday. No responce from Hillesdens been stayed.

 

 

Cheers Paul

Link to post
Share on other sites

Hi Alan,

 

According to the chap I spoke to he suggested that they have up to six months to apply for the stay to be lifted and could start procedings again if they want to. He suggested I call every two weeks to see if there have been any developments.

 

You know something I don't ? LOL

 

 

Cheers

 

 

Paul

Link to post
Share on other sites

That is an excellent result then.

 

It looks like the Judge has seen that the paperwork is not in order, and they have been told that they must get it sorted before the case can go ahead. I would also expect that they will have to provide the documents, and an explanation to the judge, before the case can continue.

 

 

 

 

 

 

Link to post
Share on other sites

Hi Alan,

 

If i have understood all the valuable info' on this site, Hillesdens have defaulted and commited an offence. What do I do with that fact?

 

I would like to hold a "trump card" as I am fairly sure that, in time, they will be able to produce the correct documents.

 

I recon that in the meantime I will let sleeping dogs lie and wait and see.

 

Thanks again

 

 

Paul

Link to post
Share on other sites

Unfortunately the trump card is being held for you by Trading Standards. They are the ones who could take forward any prosecution. I would agree that your best option now is to just let this matter die - I will be very surprised if they can be bothered.

 

However, if they do try to resurrect it at any stage, then TS is your route.

 

 

 

 

 

 

Link to post
Share on other sites

  • 1 year later...

Hi there First posting after meeting the lovely peeps at DLC

just had my first telephone convo with them, asking for higher payments or they will go for charges on the house, can they do this if there is no default and have paid regulary - any info gratefully recieved

Link to post
Share on other sites

  • 7 months later...

Are you sure you have not defaulted? What type of debt/account is it? DLC would not of taken the account over if you orignally didn't miss payments with the creditor.

I can only assume you had a set payment plan agreed with DLC, if this is the case, then yes you have defaulted, because you defaulted the orignal repayments with the creditor.

If this is the case, then yes there is nothing stopping them going ahead with a charging order

Link to post
Share on other sites

Are you sure you have not defaulted? What type of debt/account is it? DLC would not of taken the account over if you orignally didn't miss payments with the creditor.

I can only assume you had a set payment plan agreed with DLC, if this is the case, then yes you have defaulted, because you defaulted the orignal repayments with the creditor.

If this is the case, then yes there is nothing stopping them going ahead with a charging order

 

Nothing stopping them apart from them getting a CCJ and then not keeping up with the payments ordered by the court!

 

If you have made an arrangement with the creditor and you are keeping to it, it would be very difficult for the DCA to do anything apart from make threats.

 

It's unlikely that they would repeat their threats in writing. They will be trying to scare you into making higher payments.

 

Start your own thread (best in the debt collection forum) to get some advice on how to deal with this

Link to post
Share on other sites

Nothing stopping them apart from them getting a CCJ and then not keeping up with the payments ordered by the court!

 

If you have made an arrangement with the creditor and you are keeping to it, it would be very difficult for the DCA to do anything apart from make threats.

 

It's unlikely that they would repeat their threats in writing. They will be trying to scare you into making higher payments.

 

I realised how old it was after posting too!

 

As an ex DCA member of staff - I can tell you now by law the DCA doesn't have to except any amount of payment apart from the balance clearing in full (even if you are with a third party debt advisor company) - especially if they own the property, if we thought the payment amount was unrealistic, then there was nothing stopping them from trying to obtain a CCJ and yes the courts can put an order for the debtor to pay a set a amount each month, the DCA can then apply for a variation for it to be changed to forthwith and given permission to 'apply' for a charging order and many times they are successful in doing so.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5515 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...