Jump to content


incorrectly prited plane tickets


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5828 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

just a quickie!! came back from cyprus last month, got to the airport in cyprus at 12o clock to find out that the flight times had been printed wrong on our tickets and that the plane wasn't leaving until 815! decided to go back to hotel to sunbathe (cost of about £23.00 for taxi)

 

then went back to airport (again another £23.00) and when boarding the plane was handed a letter saying sorry for the delay, have £6.00 in complimentary refreshments, we figured this was on the plane......no it was in the airport! we were given the letter as we boarded the plane???:confused: :confused:

 

whilst on the plane we were told by the stewerdess that the flight time had never changed on her rosta (which she had 4 weeks before the beggining of the holiday) we received our tickets 2 weeks before we flew.:eek:

 

now. it says on the front of the tickets that times may be subject to change. but times changed before we got our tickets. what happened? are they trying to get out of something?

 

where do we stand?

i want my £46.00 back!

 

cheers!;-)

:D
Link to post
Share on other sites

To be honest, they will probably just tell you that all flights are subject to schedule changes. If you had holiday insurance, there may be a cover included in that for delays, although there is normally a minimum time. I would complain to the holiday company though, even if you demand the extra money you spent. They have to acknowledge you within 28 days, then they have a further 28 days to 'sort' the probelm out (normally an apologetic leter), but if you are persistent, you may end up with a money off voucher for a future booking.

 

p.s i am a travel agent, (for my sins!) you can take the letter into your travel agent (if that's where you booked) or send it off yourself, either way, they have the 28 day time limit, make sure you keep copies of your complaint letters.

Link to post
Share on other sites

Your case is a bit strange since the airline say the flight was at the time it was always planned but the ticket issuer messed up and had you at the airport hours in advance.

Go to Martin Lewis's site http://www.moneysavingexpert.com and search for "delayed flight".

Or this link should take you right there I think.

http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1114183370,15836,

 

 

However, as I say your case is a bit different so maybe this won't apply....hope this helps

Link to post
Share on other sites

Sounds like a common (and unfortunately legal) work-around classifying the flight as re-scheduled rather than delayed to avoid being subject to EU regulations...

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

Link to post
Share on other sites

  • 2 weeks later...
  • 12 years later...

This topic was closed on 11 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

:D
Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5828 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...