Jump to content



  • Tweets

  • Recommended Topics

  • Posts

    • Well, we have also been done by Yewtree Cars/James Harrison! We bought a Land Rover Discovery from him off a dealer site on 28th December 2020. He advertised it as 1 loving owner (true, I tracked him down on Facebook, really nice guy!) throughout the advert WOW full dealership service history, WOW new cambelt, WOW new MOT, WOW full valet including decontamination clean WOW, WOW, WOW!!! We paid £4500 for the car plus £280 for delivery from Solihull to Winchester. He sent 3 texts reminding us to ‘look after the delivery guy cuz he’s a top man’! Soon worked out that HE was the delivery guy! They dropped the car off and scarpered. It was dark when it arrived, initial thoughts were it was disgusting inside. I have never seen such a filthy interior. He even left his sweet wrapper inside. He drove the vehicle down to us (we thought that we were paying for a transporter). It was running on fumes, so we took it out to get fuel. Straight away noticed automatic gearbox slipping. Not a good start. Next day messaged dealer asking for the receipt, twice, he said that he was in Dubai (in his dreams!) for 2 weeks but would send it when he got back.  Before he delivered the car, he said that if we weren’t happy he would personally come and collect it. Sent him a message (I like to keep proof of conversations) to say that we certainly weren’t happy and wanted to return it. His reply was - SOLD AS SEEN, YOU GOT A CHEAP CAR! Thinking we would have to cut our loses, we had a new gearbox put in, only to find that the crankshaft had also gone and then the bottom part of the engine had to be replaced. Also the suspension at the front was leaking oil (mentioned as an advisory on the previous mot, which he said had been done). He forged an entry in the service book saying that it had just had a cambelt change (false Land Rover stamp), confirmed by previous owner and Land Rover. So, after 8 weeks of being at the garage and £7000 - YES £7000! later we certainly did get a cheap car from him. Are we going to let this go? NO! I have found out his real name and I am going to pursue him through the court until I get this money back. He is the worst kind of confidence trickster, a lier and a thief. We will have no hesitation in scouring Solihull for him, whatever it takes.
    • You want to avoid any CCJ's, by ensuring all UK creditors have your current address abroad.  Also as dx suggests, making small payments based on current affordability would be wise.   Keeping the accounts running with original creditors bu making minimal payments, will give you time to consider options.   If it were myself in this position, I would be thinking how quickly could I get the tenants to vacate the UK property and how quickly could it be sold.  This would enable me to at least retrieve some equity after repaying any secured loan and the equity would then enable me to plan the next steps in my life.  I am not advocating walking away from debts, but I would be thinking, that if I end up with CCJ's or worse Bankruptcy, then with additional costs being added, I would have no money left.  And worse, if I had  to sell the property quickly, it may sell at a reduced price and I could still owe a debt after it had been sold.   So may be you should be getting some formal financial/legal advice in the near future, to see what you can do, to protects your interests as much as possible.    
    • Well rac just responded    Ironically they're saying they bear no liability as the - and this is their words   "the catastrophic engine damage had already occurred before the first patrol arrived"    I've emailed back to say simply that we are unable to accept this explanation as the patrol did not raise any concerns in regards to engine damage and that if the engine had been "catastrophically damaged" that they still bear liability for advising to continue towing on it which caused the actual failure    Gave them 14 days to reconsider before opening small claims...     
    • The Chancellor will use some of Britain's £143billion worth of lockdown savings to fund the country's green recovery from the coronavirus pandemic, the Treasury has revealed. View the full article
    • and if you consider Sunack is adding a further 1.6 billion to the 12 billion plus already spent on the 'vaccination program' despite putting absolutely sod all in for NHS pay ... whats 14.6 billion divided by 20 million? - mm over £700 pounds per jab even ignoring all the wasted PPE and test and trace costs .. and any 'exaggerated vaccination number claims.  
  • Our picks

    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

Barclays - charges should be £1.50 - Whistleblower revelations


Please note that this topic has not had any new posts for the last 3455 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

If you saw Whistleblower you will find that this is the figure which was admitted by a Barclays manager.

 

The BBc found that there was was a culture of dishonesty in Barclays. It was admitted by a manager that working for Barclays is just a selling job.

 

It seems that they want your money and that they will do anything to get it.

 

If you are claiming back your charges then don't accept anything less than 100%.

 

You have seen the lengths that Barclay's will go to to get your money.

 

We have our own experience to show that they will go to similar lengths to keep it.

 

It appears that lies and dishonesty are part of the language and of the culture of the bank.

 

It appears that the very senior management have lost contact with their bank.

Link to post
Share on other sites
  • Replies 56
  • Created
  • Last Reply

Top Posters In This Topic

Shocking viewing, but then maybe not so shocking after what i've read on here and other forums ... may the back lash continue, in fact the tidal wave is gathering momentum!!!:!:

Link to post
Share on other sites

its probably less than that, if a smaller company like Yorkshire have their costs as 0.9p , then a large multinational like Barclays must have the actual cost as a lot less - just my tuppenth worth :p

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

Link to post
Share on other sites

Yes, I noticed that 9 pence figure, too.

 

The piece was very fleeting and would need to be examined frame by frame to analyse the data contained on that lap top screen.

 

I wonder if the Yorkshire Bank whistleblower has shared her info with bankfodder as well as the BBC?

Link to post
Share on other sites
I wonder if the Yorkshire Bank whistleblower has shared her info with bankfodder as well as the BBC?

 

with that wig it probably was Bankfodder :rolleyes:

 

only joking Big Guy :D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

Link to post
Share on other sites

I think the 9p was what it costs in computer operation terms. You would have to add to that stationary, postage costs, and some staff costs. I think £1.50 to £2 is more like it.

 

Anyway here's the bit form the program last night

 

YouTube - Whistleblower: Barclays Bank - Penalty Charges

  • Haha 1

23/02/07 Request for payment sent (hand delivered to my local branch)

08/03/07 Standard Letter from Barlclays saying they are looking in to my complaint received

13/03/07 Letter before action sent (hand delivered to my local branch)

27/03/07 Partial offer of £1255 received

29/03/07 MCOL submitted

Link to post
Share on other sites

Who put that up there?

Fantastic. Exactly what we tried to do but our recording went wrong.

 

Well done.

Link to post
Share on other sites

Hello, new to all this but felt I had to make a comment. I used to work on the Barclays 'outbound' department at Doxford park, Sunderland, that was featured in last nights Whistleblower. We set it up in 2001 and its still exactly the same. The 'account executives' were still using the same sales speel that we were told to use 6 years ago so its not like its a problem thats suddenly surfaced, its been going on for years.

Link to post
Share on other sites

I am not surprised by the stuborness of the headquarter, they have to deny. After all, they are negotiating a merge with the ABN AMRO in Holland at this very moment and cant use bad publicity. And knowing the Dutch (being one myself :D) this is not something they will like!!!!

And no wonder they are keen to get the headquarters to Holland. Will make it more difficult for the UK consumers to take action.

 

Oh and by the way, I never ever heard of these ridiculous charges in Holland. We were only charged with interest, thats it. So maybe a merge will bring something good.

 

Lets wait and see......

 

LMS

Link to post
Share on other sites

Hopefully this programme will help us all with our cases. I've got to the stage where i'm taking them to court after them telling me they don't owe me anything, blah, blah, blah!!! I had an additions account.........not that i have any idea what benefits I got from it!!!!! Does this mean we can claim the money back they charged for having an additions account? I never asked for it and didn't know I was paying for it till I got my statements through!!!!

Link to post
Share on other sites

I was tempted to go and sit in the Manchester City Centre branch, just to watch the stream of customers complaining.

I wouldn't like to be sat on the customers service desk this morning.

I wonder how many Barclays staff are off sick today??

Link to post
Share on other sites

Thumbs up to whistleblower last night on getting Barkleys on camera admitting they profit from charges!!

Fingers crossed the courts will take a very dim view of the way the banks are clogging up the system with claims when they have admitted they are wrong and just order immediate payment to everyone!!

We can just dream..............

Link to post
Share on other sites

I have to go to Barcalys in my lunch hour to pay some money in to my account. I will investigate on the chaos.

 

As soon as my charges are repayed and my over draft is cleared I'm closing my account. Purley on the way they treated that pensioner.

23/02/07 Request for payment sent (hand delivered to my local branch)

08/03/07 Standard Letter from Barlclays saying they are looking in to my complaint received

13/03/07 Letter before action sent (hand delivered to my local branch)

27/03/07 Partial offer of £1255 received

29/03/07 MCOL submitted

Link to post
Share on other sites

Fantastic, I've got this on my Sky+ and will be making several DVD copies today for my own use :)

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

Link to post
Share on other sites

What a proram blow them right out the water.

I am delivering my Summary cause form to the court this today, the program (Whistleblower) has given me so much more confidence.

I will try and get a copy and use it in court (if allowed).

Surely now OFT must address their illeagal profiteering policy.

How many accounts will be closed today?

Link to post
Share on other sites

Without wanting to sound ancient (I had just left school) I was amazed how much banking has changed. I worked for LLoyds from 1987-1990 and remember phoning customers up to let them know they'd gone overdrawn so they had time to bank on that day to avoid charges.

Mind you we were a 'rural' branch, not quite out of the league of gentlemen' but pretty close...

 

Btw does this give any grounds to claim back 'additions' fees. Its clearly a service with no paperwork, only used by barclays as a means of generating cash, and clearly fraudulantly 'mis-sold'. I think the quote was something along the liine of "Additions 1st of the month £60 Million quid thank you very much"

Link to post
Share on other sites

I've just been to the Barclays to pay some money in and the asked if I wanted to take a loan to pay off my OD. You think they would have held it down a bit on the old hard sell after last night.

23/02/07 Request for payment sent (hand delivered to my local branch)

08/03/07 Standard Letter from Barlclays saying they are looking in to my complaint received

13/03/07 Letter before action sent (hand delivered to my local branch)

27/03/07 Partial offer of £1255 received

29/03/07 MCOL submitted

Link to post
Share on other sites

:eek: :eek: :eek: Shock horror. Watched Wistleblower and was horified (as a Barclays account customer at the Guildford Branch with an Addidtions account and a Barclaycard!!!!!!!!!!) to see what was going on.

 

I was left somewhat stunned however it was a call centre that sold me my additions account and i was aware of what that entailed at the time.

 

Going to close it as soon as i have claimed off the free mobile insurance part of the account as my phone is busted!!:D

 

Wasnt going to bother with the £60 in charges but now i think I may just. Well done to everyone at CAG ive been helped no end and I hope many more will be helped in the same way.

 

D

Barclaycard

S.A.R sent 18/01/07 :o

7 Day reminder 02/03/07

Some statements rec'd 19/03/07

ICO Complaint 20/03/06

 

Alea iacta est

Link to post
Share on other sites

Please note that this topic has not had any new posts for the last 3455 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...