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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Have you had an accident in the last 3 years


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The firms which say this really get up my nose. Had one knocking on my door the other day. I asked him how isn't it strange how insurance has shot up over the last few years. He wasn't there long :wink:

 

I started thinking though about how it works, presumably if you fall down a pothole in the road you can sue the council, or these firms do it on your behalf. But what legislation do they use against the council, and how do they decide how much to sue for ?

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Have you had an accident in the last 3 years?

 

To which I reply "No, but you'll have one if you knock on my door again"

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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I think it is to do with public liability and duty of care or negligence or something with the council.

 

My son was a passenger in a car accident last year and we went to a solicitor who is doing a claim against the insurance company on a no win, no fee basis. Fortunately none of the 5 in the car that rolled were badly hurt, but a couple of days in hospital and an op the weekend before the A'level exams start is not to be recommended, and there are other effects too. We would not have gone to one of these ambulance chasers as they are just out for what they can get for themselves. Not that the solicitor is doing it out of the goodness of his heart, but he does have a local reputation to consider.

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[QUOTE]...presumably if you fall down a pothole in the road you can sue the council, or these firms do it on your behalf. But what legislation do they use against the council, and how do they decide how much to sue for ?

 

Solicitors aren't allowed to cold call so it sounds as though you had one of the claims farming companies around touting for business.

 

There is no statutory legislation as such although the Council's duties may well be set out in e.g. various Highways Acts as regards road maintenance which will be relevant to establishing a claim. In the example you gave, unless the existance of the pot hole was known to the Council they aren't usually liable for any damage so you have to go through the process of finding out when the road surface was last checked or if anyone wrote in complaining about it etc.

It comes under the common law of tort which is fault based. So you have to be able to demonstrate by evidence that the defendant owed a duty of care to you and the incident in question was reasonably forseeable where that duty was breached.

 

As for the amount of the claims or "quantum", there are records and databases of claims paid out over the years for different types of injuries, whether settled by the Court or out of court etc. plus calculators to convert them to today's values. There's no point trying to run a case for £10,000 damages if the most that type of case has ever been awarded is £2000. The insurance companies use these databases also so generally its possible to have quite an accurate figure of what compensation is likely to be paid if a claimant is successful in establishing liability.

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Having just gone through the experience of claiming for an accident my wife had after being knocked off her bike while a driver was on his mobile, I'd almost be inclined to deal directly with the insurance company. The Solicitors we used were totally useless and I had to do all the pushing and negotiating - after which he said I ought to have been a solicitor! I thought these guys were trained! He wanted us to settle for £4k - it was 12.5k by the time I'd finished and his fees ran at some 82% of the claim which means we could have settled directly with the insurance company for about 17.5k and they still would have got it cheaper. I'd certainly never go to a no win no fee crowd again and I'd try to deal with the insurance company direct ( so long as it wasn't too complex a case as ours wasn't ).

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  • 4 months later...
Having just gone through the experience of claiming for an accident my wife had after being knocked off her bike while a driver was on his mobile, I'd almost be inclined to deal directly with the insurance company. The Solicitors we used were totally useless and I had to do all the pushing and negotiating - after which he said I ought to have been a solicitor! I thought these guys were trained! He wanted us to settle for £4k - it was 12.5k by the time I'd finished and his fees ran at some 82% of the claim which means we could have settled directly with the insurance company for about 17.5k and they still would have got it cheaper. I'd certainly never go to a no win no fee crowd again and I'd try to deal with the insurance company direct ( so long as it wasn't too complex a case as ours wasn't ).

 

*It's a free market, you should have tried another solicitor.

*Solicitors fees are payable by the defendant insurance company.

*If you deal with the insurance company direct it is in their best interests to under compensate you, hence the need for independant advice.

 

I hope you aren't that jaded with the legal profession, I deal with fatal and serious RTA claims and I can appreciate that a lot of 'claims handlers' or 'litigation executives' in firms are not properly trained and that big companies are more like factories than solicitors firms.

 

I would just like to say that if you are not happy with your solicitor complain via their complaints procedure and if you are still not content with that approach The Law Society for further information.

 

All the best to all who read this section.

 

Teddybear (my stage name obviously!)xx :D

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Have you had an accident in the last 3 years?

 

To which I reply "No, but you'll have one if you knock on my door again"

 

and where exactly do you live?;)

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

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As for the amount of the claims or "quantum", there are records and databases of claims paid out over the years for different types of injuries, whether settled by the Court or out of court etc. plus calculators to convert them to today's values. There's no point trying to run a case for £10,000 damages if the most that type of case has ever been awarded is £2000. The insurance companies use these databases also so generally its possible to have quite an accurate figure of what compensation is likely to be paid if a claimant is successful in establishing liability.

 

Insurance companies use computers (because a lot of their staff are trained monkeys...just kidding...monkeys are cute) solicitors however use case law, JSB guidelines and experience. Is it just me or does anyone else despite those 'I fell over a pebble and got £7,000' adverts. Bear in mind that it isn't just the injury that you claim for if you have a vehicle you can claim accident repairs/write off value, loss of use, diminution, hire charges, policy excess and there are other things such as treatment expenses, travel expenses, loss of earnings, Smith and Manchester Awards, damaged property/clothing...the list is not exhaustive.

 

:p

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  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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