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Lloyds TSB-No reply


tamtim
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Posted DPA request + £10 cheque on 20/01/07 to Lloyds,40 days expired and no reply.Posted second letter DPA request reminder on 02/03/07 still no reply from Lloyds.Posted letter to ICO on 12/03/07 complaining about Lloyds,still no reply.What action next ?.

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Hmm, not really sure on your case then. I am sure someone will be able to assist you here soon.

 

I'm presuming as they credited your cheque then there is the evidence that they received your letter, do you have an online account where you could save the £10 & download the information ?

Lloyds TSB reclaiming £2587 - 1st letter sent 12/3 :D

Lloyds TSB Business reclaiming £1065 - Not yet started ;)

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cumuru101 - I would visit the branch & ask there advice, if not mention to them about freedom of information & the banking code & complaints side of things. If they have closed your account, was it because of you requesting the information ? surely not a legal thing to do (dont quote me cause i'm not sure).

 

Get down there & give them some grief & good luck!

Lloyds TSB reclaiming £2587 - 1st letter sent 12/3 :D

Lloyds TSB Business reclaiming £1065 - Not yet started ;)

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No they did not close account.Just been checking my bank statements online,this £10 has been credited to my account twice.Strange ?.

22/01/07 - £10

31/01/07 _ £10

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Tamtin send them this:

Data Protection Act

1998 Subject Access Request

Letter Before Action

Dear Sirs,

Account Number: 05 Sort Code: 30-98-21

Mr P.Worcs. DY9 0NR

You have failed to comply with Section 7 of the above Act, and my letter(S) dated xxx

It is now xx days since my request and as you are well aware this has far surpassed the

statutory 40 day period.

If you do not comply within the next 7 days, I shall seek a Court Order obliging you to

do so together with damages at the discretion of the Court and without any further

notice.

I also will be making a formal complaint to the Information Commissioners Office, that

you are not complying with the above Act.

yours faithfully

Leech

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html#post436526

click my scales if you think i am helpful ! yes LHS down there !!

Once more into the breach dear friends,once more

or close the wall up with our banks dead ,

The games afoot,follow your spirit and upon this charge

Cry 'God for Harry' England and St George

Henry V battle of Agincourt 1415

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Hi, we didn't receive a reply from lloyds either. I called into our branch and the lady we saw ordered our statements for us there and then. This was on 15th March, we received the statements today. Perhaps it would be worth calling into your branch to find out what's going on?

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