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Marmy vs Abbey


heather261
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Hi

 

Been a long time lurker on these forums and have found them really helpful.

 

I have sent off all the letters to the Abbey for two accounts - claiming about £3500 on each.

 

I had had no response to my LBA letter and the 14 days was up this morning so I started a claim onlline for both accounts. However, the post has just been and there was a letter from the Abbey offering me £340 in goodwill for one of the accounts (no letter for the other account).

 

I have looked at the "Rejecting Offers" thread, but just wanted to clarify - as I have started a claim do I write back to Abbey and tell them this, asking them to refer the matter to their solicitors?

 

Many thanks for any advice

 

Heather

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