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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Garage has done work without permission


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Don't get too stressed. If they want the extra money that they're claiming for unauthorised work, they'd have to raise it in the Small Claims Court, and since it was unauthorised work and they have admitted as such, I really can't see it getting very far. They may even be pulled up for making a vexatious claim.

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Click the scales if I've been useful! :)

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agreed with above, dont waorry about and if they have not yet cashed your cheque then see that as a bonus, also some business's do there banking on certain days or weeks so it might still get cashed anyway

if they dont cash it then thats there fault for not accpeting payment not yours!!!!!!!

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Thanks for the above, I was just fuming yesterday!

This forum is a good idea, stops the OH getting a nag session or the cat from a kick!!:o (as if I would do either :roll:)

Well we shall just have to wait and see what happens - will keep you informed.........

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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THEY HAVE ACCEPTED THE CHEQUE FOR £100- they have paid in the cheque - and I have had letter from the bank informing me of the charges!!! :o I made sure enough cash was put in the bank and rechecked it on Monday night and there was enough to cover it!!, but I think that they have taken charges AGAIN!! DONT THEY EVER LEARN???- I will deal with that next month!!! And close the account!

SO THANK YOU TO ALL MY ADVISORS- you have been wonderful, I would have given in and paid up in the past, but I am so glad I stood my ground, They tried to get another £220 out of me for work that I did not agree to, and now I hope that will be that. I will let you know if they try to get the rest out of me, but I did put that the cheque was in full and final settlement of the amount on the invoice.

THANKYOU ALL _ ONE LESS THING TO WORRY ABOUT - now better go and look for a new and cheaper garage!!!

Darling1 :p

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Thats great! Well done for standimg your ground!

 

When you are looking for a new garage remember that trust is more important than cheaper prices ;) .

 

I have an excelent relationship with my local garage, if he says something needs doing I know that he is telling the truth. I will always use them even though they may be a few quid more than others.

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Nice one darling, glad it's sorted out :) Remember, as I said above, if they want to get the rest out of you then they have to raise a Small Claims action, and all your time on this site should have clued you up mightily in that respect. I think most members of this site can recite the SCC process backwards, with their eyes closed, standing in a bucket of eels, so I really would put it all behind you now ;)

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Thanks for that!! demon x slash, sounds very inviting, specially the bit about the eels, I have 3 cases actually at the SCC at the moment!, one is at the prelim hearing stage at 10 am tomorrow:o , and I have been learining my lines over and over, ........but without the bucket, maybe that is where I have been going wrong?

 

I sent the letter to them by recorded delivery and put that the cheque was in full and final settlement of the invoice, and said that I was paying for the MOT and lightbulb that I requested them to do, and the other £40 was to cover any labour that would be involved in changing the bulb! - So surely, if they have excepted the cheque they have agreed that its the final amount?? I hope that is the case.

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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  • 3 weeks later...

i think things like this make people very unsure and nervous about taking their cars to a garage. i for one, have had bad experience with a garage carrying out an MOT and now request to be present when they carry out the test (which you are legally entitled to do) therefore any pickups can be confirmed by you and you can see the problem.

 

mind you this only really applies when you know what to look for and can tell when a garage is overquoting you for parts. the labour charge you cant do antyhing about but as shown above £11 for sundries is ridiculous.

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Thanks for that. I still havn't been contacted by the garage, so i think that the matter is closed now! They have cashed the cheque...but it is a shame that they have got so self important that they thought they knew me so well they didn't even need to let me know!

As you can read from the above posts I had been going there for 12 or more years and really trusted them, but I do accapt that they were not trying to rip me off, just they have gone power mad! That really seems to come down to the old bat on the desk, in the past he would have done me a small job and not even accepted a tenner, now its all booked in logged and invoiced later, better for the owner I suppose, but it leaves a nasty taste with the customer. Darling1

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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  • 2 weeks later...

Hi guys, this is my first time and i'm hoping someone can advise!

 

i took my ford puma into a garage on sat to get it MOT'd. I came back an hour later, and the guy said my emissions test had failed..fair enough. He said it would cost £40 odd pounds to plug it into some computer to work out whats wrong. I havent got a clue about cars or technical stuff, so didnt really understand.

 

anyway he said he'll have a look if he had time or on monday, to let me know whats wrong with it. He also told me the garage was shutting at 2, 2'oclock comes round i dont hear anything, assuming he will look at it on Monday, i get a phone call at 3.30 for him to say that the car was now fixed and that i now owe !40 odd quid inc the comp test. I didnt ask him to do the work and now i have to cough up this, and if i dont pay i dont get my car back!!!

 

Where do i stand on this, because i feel like he's just takin me for a mug, as i'm girl and wouldnt know any better. Any advice on this would be great!

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I can only say that I am lucky as I had my car back before the bill arrived. Good Luck to you, Hope someone can help you,

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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Just to play devil's advocate here for a minute; has anybody here considered the fact that the garage has a duty of care to the customer and could be deemed in serious breach of this by letting a dangerous car back out onto the road (braking probs, wheels cylinders and hoses etc). With regard to returning the car to the condition it was in before it was brought in, that would mean returning it to a dangerous condition. The faults the car had were reported months earlier, yet still the car was driven; would the garage be liable if they had allowed the car back out, knowing it was in a dangerous condition? I agree, they should have sought authority, I just think I would have been happy that they had MY safety (and the fact they knew the car was relied on) as a priority. No one here really knows exactly what work was carried out, or really whether a fair price was charged; brake cleaner for example would not be used as a couple of squirts if a wheel cylinder had leaked; copious amounts mights be needed. The problem here is surely a lack of proper routine maintenance, a car should not be used with faulty breaks for a minute, let alone several months. I would recommend using independents (NOT franchised brands) and using another independent for the MoT test, each can then check the others work. I also recommend having more faith in your mechanic (know him/her personally) and service your car every six months. I do agree with the action you have taken, I would do the same, But sometimes it's good to see things from the garages perspective....your life (and the lives of your children) is in their hands.

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if he said he would plug in to diagnostics equipment for £40 and you left the car for him to do this then you have agreed to that, the fact that he is only charging £40 may mean it was something tivial like a loose connection or similar so he has not charged for the repair but only the diagnostics, in which case you would need to pay and be happy he did not charge for the repair!!!, it certainly appears by your post that you agreed to leave the car for the diagnostics work??

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I think tygah is saying that they were asking for £40.00 plus the price of the test. My case is reather different, Jester, as I took the car in early to have the test so I could decide whether to have work done or possibly scrap/trade in the car, depending on the work required. I did have the car serviced regulary by them and I did go to an independant garage that I had faith in and had used for many many years.....But unfortunately they made a descision on my behalf on this particular car that was completely wrong. Maybe if I hadn't made it clear the car was not worth it, and maybe if I hadn't phoned 3 times to find out if it had passed an MOT I would have felt differently. I do not drive the car into the ground, and I was aware that at the last service we were made aware that maybe it would need certain work done in the future .....but at the end of the day it is my car, and my descision to have work done or not, and not the garages'. if it was the case that the garage should make such descisions, there could be claims from "experts" that my car would need new brake discs/ pads/ cables/clutch/ etc etc everytime It went in for an oil change or dash board bulb.

I know if I can afford to have my car on the road and no one else knows my financial situation.

Rant over - although I agree that all cars on the road should be maintained and safe!!!!

Darling1

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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  • 5 weeks later...
  • 3 weeks later...

Not To Rain On Yuor pArade But I Think You Are Correct That They Should hAve Asked First This Is Only Logical , But The Actual Price You Have Been Qouted Is A Fair Price For The Work Done And Parts , Wheel Cylinders Are A PaIn And Can Take A While To Get In And Out Also Flexi Hoses It Is Not Just A Matter Of Fitting New Ones Usually Wheels Of F , Old Hose Removed , Brake Pipe Clamped Of , New Hose Fitted , Brake Fluid Re-filled And Then The Braking System Is To Bleed Which Takes Two People One In Car One Bleeding Braked This Usually Requires All Wheels To Be Of As They Have To Be Bled In A Certain Way , I Do Think That If It Is 4 Hours Labour This Is A Reasonable Length Of Time But The Charge Per Hour Seems To Be £42.75 Per Hour Plus Vat Which Is £50.00 Per Hour If This Is An Independant Garage It Seems Very High , I Work For One And We Charge £25.00 Per Hour , Parts Would Have Been The Same But Again I Must Agree We Would Have Replaced Cat With A Non-genuine One Rather Than Welding It But Looking At The Hours Again It Looks Like He Has Only Put About 1.5 Hours Laboour Into Cat Welding So £75.00 Which A New One Would Probably Be About £100-£140 But Again You Should Have Been Given The Option , So Work Probably Not Overcharged But Not Enough Consultation With You , Good Luck Lisa ,

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Thanks for that Lisa - I am not really bothered about the amount they charge - that isn't the point I was making - I think that if you would like me to spend cash in your business it is the usual thing to check that I want the goods first!!

When I shop in Waitrose for a loaf of bread and make enquiries as to the cost of champagne, I dont expect to be made to pay for some, weather I want it or not.

I have had sucess on the Bank Action Group. 4 wins infact, and I am, as I said before, very tired of companies making descions on how I want to spend my money - the rights and wrongs of the part/ costs etc was never the point !!

Darling1

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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