Terry v Natwest *WON*

[unstabledude]

Hi ppl, new here, Just thought I’d let you know of my progress

Sent a DPA letter requesting payment back of default charges to the amount of £3610.00 less interet and received back 5 day’s later, a standard letter asking for a brake down of the total amount for claim.

I sent the second letter thanking them for there prompt reply and giving them all relivent details on a spredsheet again 14 days grace I have given them for a reply, and have they? Not a pep so I have drafted a final third letter as below

I refer to default charges applied to my account that have requested you pay back.

I wrote to you on the 27th February, making the original request for a payment in settlement of my claim. As I have not heard from you to received a satisfactory response, I am writing to inform you I intend to claim the full amount together with interest up to the date of judgment and court fees proceedings through the county court.

This is based on the Unfair Terms in Consumer Contracts Regulations, as I believe these default charges are unfair and not proportionate to your costs, the sum being £3,610,00 and therefore the court will rule in my favor.

I have attached a full schedule of the charges and interest with this document

The charges and “interest” if court action is to be taken will be £4,809.59. However, if you are prepared to pay to me £4,000.00 within 14 days of the date of this letter (and, for such purpose, time shall be of the essence), I am prepared to accept this lower figure in full and final settlement of my claim.

I look forward for a full response to this letter within 14 days, after that, there will be no further communication from me and I shall issue a claim at the expiry of this third letter and commence court proceedings to reclaim my money.

Yours faithfully,

I will keep you informed as to any reply and hope if they baffle me with a reply that I can't understand, I’ll ask for your kind help.

[Parkvale]

unstabledude,

Good luck and this might help.http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html

[fendyweather]

Go for it Unstable Dude, but do read the FAQ's though. It def helps knowing your rights and where you stand. Fendy xx

[unstabledude]

Will do fendyweather

[Guest NATTIE]

Make sure the letter goes to Customer Relations unit borehamwood.

[unstabledude]

Yes the letter has gone there, thanks. Soon as i here anything i'll post it!!

[hedgey06]

Good luck - fingers crossed!

[unstabledude]

Thx

[jonni2bad]

Or, you could just send the LBA from the library.

[unstabledude]

BINGO' Just got up this morning and a big white envelope from natwest at the door, i was bricking it opening the letter ...guess what' they've made me an offer of £3610.00 Was that quick or what.

Now should i take it an run, cuz i told them i'd settle with £4000.00, with full interest it would be £4800.00 giving them an £800 quid saving

what you think:confused:

[fendyweather]

Well, only my personal opinion,, but for whats it worth. They certainly caved quick on that one didnt they. Not much work involved for that offer. I would take it all the way to court, see it through to the end. But its your choice. If you want the quick easy route, take the money now, but if you can afford to wait a bit to see it out, then I would go for the full lot. Why let them off some of it. Its your money ??? would they let you off the charges in the first place if you rang them. ME THINKS NOT. Fendy xxxx All the best, whatever you decide.

[Guest NATTIE]

They have offered all the charges back minus interest i see.

[Caz1974]

£800.00 is a lot of lolly but it's for you to decide - my whole claim is only £867.00 so I wish they'd offer me £800:D

[fendyweather]

Just looking back at this thread. If you havent started court claim yet and they have offered you the FULL CHARGES, then I would accept, because I dont think it would be looked up on favourably by a court, if you took them for the interest too, when they had already offered you the basic charges, ALL OF THEM. But if you have already started your court claim, then go all the way for the interest as well. Only my opinion remember. DOESNT MEAN IM RIGHT. Just an opinion. All the best, whatever you decide. Fendy xxx

[unstabledude]

I've accepted the offer the've put forward, could really do with the money right now,than letting it drag on.

 

I would like to thank you for all your assistance. Would anybody know how long natwest take to deposit the money into accounts or do they drag there feet with it?

 

I will donate to the site when the money is in, thank you again:)

[Caz1974]

Natwest state that from the day they recieve your acceptance letter then it can take 14 working days.

Even though they supply you with a pre-paid envelope make sure you pay for recorded delivery on it ( I'm only saying this because so far I'm still waiting and I'm on the 15th day - without the tracking proof they had signed for it I wouldn't have a valid argument with them that they had recieved it).

Good luck and congratulations:)

[unstabledude]

Thanks Caz Yes i sent it recorded delivery, im in the 14th day today so i'll let you when it comes!!

[Caz1974]

Good stuff:D

[PPMAN159]

Another victory for the good guys.

 

I hope that people are adding their victories to the survey so that we can see the total figure won back increase on a daily basis.

[Guest NATTIE]

congratulations!!