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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dan v Yorkshire Bank ***WON***


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Guest Zooman

Dan what day where the witness statements signed?

 

I am working on your case now and your poss grounds for objection. Do you still have my home number can you give me a call.

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yup, all signed, one on the 3rd and one on the 2nd,

 

i can fax you a copy of everything i recieved if you wish, tomorrow morning

 

i still have your number but im on my way out the door for the evening unfortunatly, but i should be in the office tomorrow, pm me if your available to talk tomorrow

 

thanks

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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application made on 7th August

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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I take it she did not enter your letter agreeing with terms.

 

only one she entered of mine was the one asking for 7 days extension while i consult advice

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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Just found this thread and will be watching with interest as I am with the same branch as you Dan. I keep putting off starting the process as I have read so much horror re: Yorkshire/Clydesdale and if I had to go to court I'd be dumbstruck.

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just get it started ! there aint nowt to fear,

 

we are in the right, plain and simple

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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yup perfect sense,

 

all i didnt get was a list of settled cases it refers to

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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letter recieved off clydesdale,

 

offered to settle for £1979.00, i think i may accept, its £300 shy but i could do with the money

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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Go for it Dan,if you are happy with that,its not too bad an offer.Ask yourself is it worth your time and effort chasing the extra £300.After all its money in the bank:D Make no mistake the banks laywers will be monitoring this site and i think they now know that members on here know what they are doing and wont be scared off by bullyboy tactics.Hence the higher offers being made.

;) If this helps please click the scales bottom left
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Way to go Dan, that's t'riffic - we're on a roll!!!

 

PJ

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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don't fall foul and accept their offer - it's your money you're claiming back - if you have taken it this far go all the way - you should get all of your money back in the end - send this letter rejecting their offer as you will only accept the full amount of your claim:

 

Dear Sir/Madam

 

Thank you for your recent offer of £ XXXXX as a gesture of goodwill, I must inform you that I will not be accepting this offer. As outlined in my earlier correspondence I explained that the charges you have applied to my account are contrary to the Unfair Terms in Consumer Contracts Regulations 1999. Further or in the alternative, I believed that your charges are a Penalty.

 

Penalty charges are irrecoverable at common law. The precedent for this was Dunlop Pneumatic Tyre Co Ltd v New Garage and Motor co Ltd [1915] AC 79.along with Murray v. Leisure play [2005] EWCA Civ 963

 

In my original letter I informed you that I would start legal proceedings within 14 days, i would like to take this opportunity to inform you that a claim has been filed with the county courts, and as a subsequence court costs and interest pursuant to S69 of the County Courts Act 1984 at the rate of 8% per annum, have been added to the original amount.

to stop any further costs being incurred it is in your best interest to refund in full the revised balance of £xxxxxx fortwith.

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Guest Zooman

But remember Dan you have a Judgement for the full amount YOU are in the strong position not them. I would serve them the full list and also stick a without prejudice letter in saying. I already have Judgement for the full amount plus costs plus warrant and I am objecting to your application for the judgement being set-aside. I do not believe that you are in a position to offer reduced offers. And I look forward to the payment in full including costs and warrant fee.

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:cool: I am with Zooman on this Dan. They are increasing their offers and making them very tempting, but if you could do with the money, just think how useful that extra £300 would be.

 

You must do what is right for you, but I hate to see the bank get away with it.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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yer i completely understand my position, ive had 3 full succesful claims against halifax

 

this offer is my charges + my costs + another £100 - so i dont see them as getting away with anything

 

im happy with that, if i didnt have a use for the money from this claim id be happy to drag it out, i really would, ill be contacting them on monday for them to be clear on how they are paying me this, if they say anything other than a cheque then the claim continues, i dont owe anything on the accounts

 

and i still have Capital One, YB Visa, Marbles and Egg to play with :)

 

Zooman, thank you very very very much for the help on the witness statement,

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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cheque confirmed, said should be on way within 24 hours of them getting the forms, returned them via SD today and enclosed a pre 9am SD Pouch for them to use to return whats rightfully mine

 

:)

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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still nothing in the post unless my postman is being slack :|

 

every **** in the world appears to be on holiday at legal services OR their voicemail says they are on holiday till today :rolleyes:

 

left a snotty message seeing as their 7 days as stated on the letter expires today

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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fuming is an understatement

 

7 days from the date the tomlin order is presented to the judge - bollocks it never said that it said 7 days from the date of the letter - unfortunatly i didnt keep a copy but i made it very clear that in future the wording should be chnaged as its confusing

 

w@nkers

 

 

AND ON AND ON AN ON AND ON

 

in front of the judge today - they will ring the court tomorrow - THEN they have 7 days if the judge agrees

 

****ed off of s****horpe

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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Sorry I couldn't follow your last post, but I am not surprised you had nothing today as the last working day was Friday, so I would have expected you to get it Saturday. I suggest you write to them and advise that unless you receive payment by return you will continue to pursue your claim through the court which will include interest. If you felt so inclined you might give them 7 days to comply or you will withdraw your agreement to settle. When they sent my offer they wanted me to sign a form stopping the action and return to them for them to send in. Assuming they did this to you and you signed it they should not have submitted it yet so the case is still ongoing. Personally I would not trust them with such a signed document.

 

I know you would rather settle and get the money, but if they are messing you about again...............:cool:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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