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    • Hello, I've been following this thread and have some experience to share... Stand by for lots of words.   About 6 weeks ago, the engine seized on my car - 10 days before planning to use it for our 2 week trip around the UK!  I searched the internet for companies who could replace/rebuild the engine and get it back to me in time... One company that came up was 169 UK. I called the number and explained my predicament and the chap on the phone (who called himself Lee - I'm not convinced this was his real name) promised that if the vehicle got to him the next day or so, he'd have it done in time for our holiday!. He gave all kinds of reassurances about the types of vehicles they work on, from Porsches etc, even people from Spain taking their cars to him.. All work came through 3rd party websites (how i'd found them too) so you generally wont find reviews.    I was weary going into this, but you got to put your faith somewhere, right? so off it went on a trailer to Essex. NOW... I'd already asked where it would be going and I also tracked it by leaving a mobile phone hidden in the car. Interestingly, the place i was told i'd be collecting it from was not the same place the recovery guy (called Patrick?) told me he was delivering it to..    Anyway, they get the car and straight away tell me that the sump is full of diesel and that my ECU is faulty and its locked open one bank of injectors - causing the failure. All of this is feasible, but it meant that the car would not be ready in time for my holiday  He also tells me the DPF's (i'm sure it only has one, but he referred to there being more) were also completely blocked solid and needed to be dealt with (in this case, drilled and mapped out - which is also illegal) All of these little extras have now taken the cost from £3500 to nearly £5000  - as he was " putting together a special package for me" I tell him ok, i'm now away for 2 weeks so you have a little more time, i'll collect it when i get back.  I call him on the Friday before we travel home, asking how its going... he says "well, we aven't done it.. you said you were gonna be away for 2 weeks" apparently he marked to dairy wrong. So i call him again on the Monday following, I say I want to collect it that Thursday... not unreasonable. He then starts with the excuses that he has loads of guys off sick at the moment etc.. BUT, The car IS in the workshop and the boys ARE getting on with it. I say, OK.. but keep me updated daily as i need to make arrangements to come and get it. Tuesday passes without a word, so Wednesday morning i txt him asking for an update. He called me back around and hour later to tell me that the ECU they sourced for me is also faulty (they tested it before fitting it as they're nice like that) and it has water damage so he has to get another one, but that isn't going to get to him until the following Tuesday - which brings us up to this week.   Everything up until this point has been feasible if not a little annoying, BUT here is where is gets good...  On Sunday i happened to be in Essex on other business so decided to swing by Basildon and see if i could find my car. Knowing where it had been dropped off before the tracking phone died, i had a good idea where to look. And i also had the address of the garage where i'd be picking it up from. Hoping to not find it too easily - after all, it was being worked on on the Monday; Imagine my surprise to find it in the exact location it had been dropped off 4 weeks previously!  I lifted the bonnet - nothing had been touched.  The amount of dust on the bodywork and distinct lack of any hand prints etc strongly indicated that nothing had been touched and it certainly hadn't been moved in all that time. He may well have taken the ECU out to test but put it back, that's easy to do - but there is now way to tell from there that the DPF is blocked without removing it, or having full access to the ECU - which is faulty, remember?  It had all been LIES.  Now i am annoyed, but informed and he doesn't know that i know he's been lying to me.  I spent the next couple of days talking to various people i know and arranged my own recovery to get the car back - even if that meant effectively stealing it back. Long story short, i had it collected and got it back to me last night.  The guy who collected it went to the garage i'd been told i'd be collecting it from - Unit 28 Noble Square( Essex car and Commercial) and asked for Lee... Low and behold no-one by that name works there and the car (and others parked in the same place) were nothing to do with them! but then one guy did say "oh hang on, i think i know who you mean, let me give him a call"... 10 minutes later, 'Lee' showed up.  My man then had to endure conversation with this charlatan, but did glean some information that might be of interest.  "LEE" doesn't directly do any of this work... he takes on jobs, maybe up to 30 at a time and then farms them out to local garages. This explains why nothing had been done and why so many others get stuck in this net.   I was surprised that he was calm and didn't get the hump about me taking the car back, i still don't really understand what the scam is, but there definitely is one.  I think i've been very lucky that no money has been paid, i owe him nothing and i got out of there.  The amount of mental anguish and anxiety this has caused me has been extreme.  Now i'm back to square one, still with a broken car. But i'm only £500 out of pocket (for the recovery each way) and not £5k that it was supposedly going to cost... at some point, who knows when!     
    • Good luck from me as well Dixon, fingers crossed.    HB
    • Last time, the Judge provided me with, I would say, the most amount of time to speak. She started with HMRC, and they moved on to me. Essentially, since HMRC last responded to me (the original document I scribbled notes on), I feel it's right I should go first and just comment on each of their responses.   I'll leave sending that link to them, just in case HMRC then find something against it. I'll just bring it up, and mention the above quotes.
    • It's fine. Someone who deals with this more often than me will know.   HB
    • OK, your notes make sense but the outcome depends on what time you're given to voice your concerns.    I'd mention that HMRC have repeatedly failed to address your concerns that they repaid tax for an EIS Company that simply didn't exist - totally negligent !   Great bit of video given by Mr Wilde (bald HMRC guy) admitting they failed to even check if an EIS Sceme even existed or was genuine and this was criticised by the MP. Well done to UncleB for finding this.   Probably too late to fwd this to the FTT but no harm in trying.   Good luck !  
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Lori Vs Nationwide: Round Two


lori1
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Its okay lori, look after your toe-nails, you know you will win again - otherwise you would have definitely heard that they will defend.

 

If they had a leg to stand on they would have let you know by now.

 

I filed my second claim last week, acknowledged on Monday 21st - so heres hoping - I need a holiday!

:| worried and stressed:|

Nationwide! Here i come, could be alot of money they might have to pay me back:eek:

 

Data request letter sent 04/06/06 via Hull Branch Nationwide.

Hull financial consultant called ME to help 04/06/06

:smile:Refunded £1200, 19/07/06, still going for the rest of it though!

LBA posted 22/09/06 claiming £2720!

D`oh! - put wrong amount in LBA - short by £1000!

Finally got the money to go to court 09/03/07

Acknowledged 13/03/07

No reply, so judgement issued 29 days after acknowledgment 14/04/07

DEFENCE FILED ??!! 09/03/07

FULLY PAID UP 17/04/07

Second Prelim sent 20/04/07

Second LBA sent 01/05/07

MCOL acknowledged

County court letter saying PAID UP 20/06/07 - although this wasnt the claimed amount, so i disputed it.

Still awaiting court date/decision due to OFT case.

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LOL, thnx stewpot, i hope your right as i to need a holiday!! roll on tuesday!! best of luck to you to keep us posted!!x

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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Good luck Lori! My 28 days are up on Monday but it's a bank hol. They haven't entered a defence! Court said if not heard by wednesday lunchtime to ring them back and they will file judgement and I will win by default....woo-hoo!!!

Need to stop checking my balance...it's getting obsessive!

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LOL, whiskas i know what you mean!! well here's hoping we will both be a little better off next week!!

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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Indeed! I go on my hols a week tomoz, a little extra spending money would be fab to buy some pretty things! I can't believe it will happen can you? I have seen all the successes on the forum but just have a feeling mine will be the one that ends up going to court! Think I would bottle it if that happened!

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Whiskas i thought that too, but this is my second claim, try not to worry you always think you will be the one who loses, chin up we will be fine!!

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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bb was i ever lost?..........

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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Ok now i have OCD...............aarrgghhh...................why are they making me suffer...........cant stop checking bank....i need to get out!!!

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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Hi Lori, keeping my fingers crossed for you! Thanks for answering my pm I feel better now!

 

 

No problem tiatia, glad to help.........:)

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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Hey Lori,

 

I know their date for submission of the defence is Tuesday so too late to post a gentle prod to them. Do you have an e-mail address for anyone in the legal dept you could nudge instead?

 

As you know the more you do now could help if it goes to judgement on Wednesday.

 

Best of luck

 

BB xx

Any advise offered is my own opinion, and if in doubt, always seek clarification.

[

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Hi BB, no i dont have an email address for eversheds but i have a number so i will give them a call on tuesday see if i can rush them along a little!! cheers xx

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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OK Princess, but an e-mail would be documentry evidence you have made every effort to help them out.

 

Might be an idea to send confirmation e-mail after the call.

 

Good luck

 

BB xx

Any advise offered is my own opinion, and if in doubt, always seek clarification.

[

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jenny............your a sweetie!! many thanks i will email him now, thanks again!!:D

 

oops just checked my acknowledgment of service and i do have an email contact although it is different from the one you poted jenny..... [email protected] ........oh what to say???........do you think can i have my money please will work?!!

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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yes the initials of catherine price are in the reference so i will email her again thanks x

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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not quite sure how you can word it lori! hopefully you will get money in account over weekend.

 

(how do you get on to the chat room now. as whenever i check on CAG chat open another window exactly the same as this one!!!)

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I hope so too jenny......chat is closed for now, it has been closed for a few weeks and i must admit that when your at this stage it is nice to be able to chat to peeps about your claim, i'm hoping things will be restored again but who knows we have to wait and see.xx

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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Hi again Lori,

 

At this stage while saying "can I have my money back please" is both polite and very tempting, I think you should be pointing out that the deadline on their filing their defence in relation to your claim is due at the court on Tuesday.

 

Failure to submit the defence will allow you to press for a judgement by default. etc.

 

When you send the e-mail put a read/receipt on it and also ask them to acknowledge receipt of same.

 

Cheers

 

BB

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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Hi bb............well i know it is tempting to just say that..............but i wont promise!!........but could you explain read/reciept????.............you have defo lost me there!!!xxx

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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LOL Princess,

 

Read/receipt, OK when you open the e-mail you are to send, there should be a menu bar across the top, Click the "view" button and select "options".

 

On the window that pops you tick "Request a read receipt on this message" (near the bottom on the left hand side under "Tracking Options"). This means that when the message is opened by the receipant they will be presented with a request to confirm receipt.

 

Hope the above helps (and it could be understood).

 

BB

 

ps I presume you are using MS Outlook (or Outlook Express).

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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ermm....no to the ps.. but i'm sure i will figure it out cheers hun!!

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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My 28 days is too up monday but court have said it will be midnight on tuesday they have till. They said if don't hear by wednesday morning to ring them and they will proceed with judgement. I am gonna email stephen perry at eversheds on tuesday to remind him of deadline.

Do you think money can be credited over a weekend?? Keep checking but don't know if I am wasting my time.

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