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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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pjdudley69 v Yorkshire Bank **SETTLED**


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You can do it PJ you know you can. I still think they are playing a game of cat and mouse, but stick to your guns. You're nearly there now.;)

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi PJ on closer inspection, the vast majority of the legislation they quote in the defence is a direct answer to what I believe that you put in your Moneyclaim (which is what I also put in mine). If you look at it closer, they are the same things that you quoted.

 

If you check it out in the Statutes Library you will find all of the legislation. You might find it easier to print it all off, and then find the sections quoted and marking them with a highlighter pen. I do not believe that YB have quoted any Acts that you have not, so it is just a case of highlighting the bits quoted. I confess to not having read the Acts in full, but when I read the parts I quoted in my Moneyclaim, the pieces of the jigsaw fell into place to me, and I understood it a lot better.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks for that Caro, hun. I have printed out the bits relating to my claim, but I've got to admit that it's not a whole lot clearer lol [might be having a blonde moment - no offence intended! lol] Hopefully, they'll be like the rest and back out before it goes the whole way and I make a fool of myself lol

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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They won't go the whole way. If they do, you'll have masses of support from here, but you just know they aren't going to give a full breakdown of their costs in a court.

  • Haha 1

Bank of Scotland: Claiming £699.47, SETTLED IN FULL at moneyclaim stage

Sisters NatWest - Claiming £1056 - SETTLED at AQ stage

Natwest CC - Claiming £804, SETTLED IN FULL at LBA stage

GF Natwest - claiming £749.33, moneyclaim filed - SETTLED IN FULL 04/08

MBNA: Claiming £150 - SETTLED IN FULL at LBA stage

HSBC: £1014 - SETTLED at LBA stage + pending charges removed

Sisters HSBC - £300 - SETTLED IN FULL at prelim stage

Yorkshire bank - claiming £496.68 - SETTLED IN FULL at court date stage.

Capital One - claiming £605.54 -SETTLED IN FULL

 

 

 

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PJ - I'm expecting my defence to get here at some point this week. Why don't you (& the kids if you like, loads of toys here) come round at the weekend & we'll go through it together.

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Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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Thanks for the invite hun :D but I can't make it this weekend. Off to sunny Ingoldmells for mums b/day party on Sat morning. Another weekend getting legless for a change ;)

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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@ PJ and Trundlecat,

 

Just thought I would say hi and show my support. I am still at the "awaiting breakdown of charges stage" with YB, they still have thirty odd days left, but I am looking for around £1000 I think.

 

Hope it all goes well for you both, I will keep popping into your thread to see how you get on.

 

Cheers

 

Stef

Spanish Holiday Rental - 10% off BAG and CAG Members

www.rent-in-spain.org.uk

 

 

Progress so far:

 

Yorkshire Bank - LBA 26/07/06 £1001.00 - £500.50 offered and rejected

RBS Credit Card - Settled £200.00

Sainsburys - Settled in full £100.00

JD WIlliams - Settled in full £50.00

Argos Card Services - £98 - offered £60 and rejected.

Abbey Mortgages - MCOL 2nd October - Deadline 21st

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PJ, hope you have a brill weekend :D My defence arrived this morning so we can g2g whenever you like to go over them & start to prep.

 

Hi Stef, shouldn't be too long before yours arrive now, highlighter pens & calculator at the ready :)

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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Hiya Stef, thanks for the support, it's greatly appreciated/needed :D

Any questions/advice feel free to holler, we'll do our best to give you a hand.

 

N Trunny, if they decide to be pigheaded and go all the way to court, do you reckon they'd let us both prove our cases at the same time? U know, kill 2 birds with one stone so to speak [it'd save them travel costs in the long run]? ;) lol

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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We need em to be seperate PJ so we can take it in turns to stand at the back of the court & then outside the court to heckle & gesture rudely :D

 

I've got a really unhealthy association with YB workers/representatives & primates going on in my head. I just can't shake the images. If I do get to court I think I'll be totally shocked if a human being turns up lol.

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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We need em to be seperate PJ so we can take it in turns to stand at the back of the court & then outside the court to heckle & gesture rudely :D

 

I've got a really unhealthy association with YB workers/representatives & primates going on in my head. I just can't shake the images. If I do get to court I think I'll be totally shocked if a human being turns up lol.

 

I'll bring the tomatoes, you can bring the bananas then :D

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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If you followed NeilP and Whizzkids threads (Abbey I think), the judge would not let Whizzkid in the court for Neils thing (don't want to scare you and unlikely to happen again, but worth noting). Very long threads, especially Whizzkids but reads like a bestseller. If you have time they might be interesting. Of course both got their money in the end.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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If you followed NeilP and Whizzkids threads (Abbey I think), the judge would not let Whizzkid in the court for Neils thing (don't want to scare you and unlikely to happen again, but worth noting). Very long threads, especially Whizzkids but reads like a bestseller. If you have time they might be interesting. Of course both got their money in the end.

 

Already thought of that one Caro. When court dates are approaching you can apparently tell the court you're a poor, scared wee thing & they'll let you meet the judge & have a guided tour beforehand. Will secure the moral support allowed in the court room then ;)

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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I'll bring the tomatoes, you can bring the bananas then :D

 

I've got king of the swingers going through my head now lol.

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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I think we should all get T-shirts made up with "CONSUMER ACTION GROUP" written on the front, and copies of DPA's and other such things written on the back. Then we'll all go down to your court dates, and sit outside waiting for the bankers ("Bankers" pronounced with fingers in the mouth) - singing "Hell no, we won't go" You make the picnic, I'll price the T shirts!

 

Yvonne

 

P.S. In all seriousness - best of luck, awaiting gossip update!

October 2006 - Full amount claimed from CB current account.

 

November 2006 - Letter recieved from CB mastercard saying beat it - all the charges were applied correctly.

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Reload is already selling the t-shirts, and mugs and stuff!

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Allocation questionnaire came yesterday. Haven't had a chance to look at it yet cos been away [n I'm too tired now!]. I'll have a look at it tomorrow and fill it in and send it back. Just a quick question, which it doesn't state on the notes page. I didn't have to pay any fees when I filed my claim, cos I get tax credits, so does that mean that I won't have to send a fee with my AQ?

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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I believe that if you have applied for exemption, which you must have you will still be exempt, but it will be in the AQ notes. If you take a look in the bank templates library there is a comprehensive guide to filling in the AQ, so hope that helps. If you get stuck, you know where we are.

 

I hope that the fact that you are "tired" means the weekend was a good one.:cool:

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I hope that the fact that you are "tired" means the weekend was a good one.:cool:

 

It was a fantastic weekend - from Thurs to last nite - got a wee bit tipsy saturday tho :D lol

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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It was a fantastic weekend - from Thurs to last nite - got a wee bit tipsy saturday tho :D lol

 

Glad to hear it.:p

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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there was a piece in todays Sun about someone who won against YB

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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Was it this one Dan? The Sun Online - Cashflow: Meet Bob the Bank Buster

 

Quick update - my Allocation Questionnaire's gone off 1st class today, with a breakdown of my charges. My schedule adds up to £63 more than the schedule YB sent with the defence, but Spiceskull kindly had a look at it for me and it appears the YB have gone wrong somewhere lol [or calculate it completely differently to how it shows on my statements!]

Advice & opinions given by pjdudley69 are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. Also visit legal seagulls for more friendly help and advice.

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the very one

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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PJ - just a quick note to wish you the best of British against these toads!

 

I've been following your thread for months now and I'm really looking forward to seeing some results against the Yorkshire/Clydesdale mob.

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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Was it this one Dan? The Sun Online - Cashflow: Meet Bob the Bank Buster

 

Quick update - my Allocation Questionnaire's gone off 1st class today, with a breakdown of my charges. My schedule adds up to £63 more than the schedule YB sent with the defence, but Spiceskull kindly had a look at it for me and it appears the YB have gone wrong somewhere lol [or calculate it completely differently to how it shows on my statements!]

 

I've got a feeling YB are going to do the same with my claim - my actual charges were £300 but I am claiming £308 - the other £8 is the amount that was removed from my account when they closed it and was never returned. I'm classing it exactly the same as a charge - money that was unlawfully taken. It's in black and white on the statements as well. I wish I had gone to the court now so I had more space in the particulars of claim to ask what happened to that money.

Bank of Scotland: Claiming £699.47, SETTLED IN FULL at moneyclaim stage

Sisters NatWest - Claiming £1056 - SETTLED at AQ stage

Natwest CC - Claiming £804, SETTLED IN FULL at LBA stage

GF Natwest - claiming £749.33, moneyclaim filed - SETTLED IN FULL 04/08

MBNA: Claiming £150 - SETTLED IN FULL at LBA stage

HSBC: £1014 - SETTLED at LBA stage + pending charges removed

Sisters HSBC - £300 - SETTLED IN FULL at prelim stage

Yorkshire bank - claiming £496.68 - SETTLED IN FULL at court date stage.

Capital One - claiming £605.54 -SETTLED IN FULL

 

 

 

DON'T FORGET TO DONATE!

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