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    • If the legendary dx could offer his wisdom it would be greatly appreciated 
    • Hi there Manager for our soccer sixes team moved overseas mid season and we struggled for numbers so we told the ref about 5 weeks prior to seasons end that we would see out these games then be done and he told us he’d ’pass the message on to the relevant people’. Heard nothing, then 3 days prior to the new season beginning we were given our fixture for that weekend. Told the guy over text we had pulled out and the ref should’ve passed a message on but we were told sufficient notice wasn’t given and it needed to be in writing. I argued it’s not our fault the ref didn’t do as he said but we were countered by the T&Cs.    now being chased for what was £608 kindly reduced to £476 to pay off remainder of the season. Been sent a letter in the post from their accountancy team and told needs to be paid by Friday.   seen a lot of the other threads saying we can literally just ignore everything but im concerned about debt collections and credit score being harmed. Can anyone confirm if this all works/what we should do?   thanks
    • Hi,   I have given an official police witness statement for the prosecution in an upcoming criminal court case, and I am very anxious about what might happen.  Specifically regarding being cross-examined.  My statement is very short, and only a couple of paragraphs long, regarding a conversation I had with one of the victims.  I have tried to research online about what information about me the defence barrister might be able to find and use to discredit me.  I have by no means have a shady past but, I am concerned about what private information might be brought up, and as this is a case that will be in the national press as it is in the public interest.  The two preliminary hearings were reported in the papers.   I have tried to research  online what information the opposition can seek, but it is all very complicated.  I believe that they can legally access public records, but I'm not sure what information public records hold.  Can they access my medical records, educational history, HMRC, and Department for Work and Pensions? (I am a self employed sole trader).  I was arrested once, and this was unfortunately instigated by the victim in this case, so could well be of interest to them.  It resulted in no further action, however I have only discovered this week that that, in fact, this means I have a criminal record, and will be so until I am 100 (no chance)! This has really annoyed me to say the least, especially since I asked him afterwards why he rang the police and he said 'for a laugh'.  So I have started to look into applying for it to be deleted, but again, if anyone has any advice on this I would be appreciative. At the moment, my name isn't on the confirmed list to give evidence, but the detective I have been dealing with has said it is 'likely'. The names of the victims in this case will not be allowed to be reported, are witnesses fair game for the press? I really need no know how deep they can delve in to my life so I am prepared if my character gets assassinated in front of the nation. I really wish I'd never agreed to this.   Many thanks
    • A belated thanks dx. Yes I may take your advice regarding StepChange. I am finding that I am telling them (on behalf of my Son) the true balances outstanding? They never seem to check properly in which worries me. If I was to take on myself is there another way of dealing with various debts? I have already submitted other IRL complaints on his behalf. Today I have received a further response from Quidie T/A Fernovo confirming that they will waiver all interest paid.
    • Good evening  Case hearing this Friday 26/04. looking to have all my prep/papers ready.    just checking in to get update on my last post , ( the t&c’s attached). No name or address on them as per #49   thank you UCM  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Judgement by default, am i the only one? **PAID UP**


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After having a current account with Barclays for about 10 years, I had finally had enough in December 04 and switched to First Direct - MUCH better!

 

Anyway, I saw the link about claiming charges back on moneysavingexpert.co.uk and am interested....

I was charged loads of times for going over my authorised overdraft. Sometimes £75 per week if I was over for 3 days running. The charge was £25 per day. They wouldn't help me get myself out of it by extending my authorised limit either, so i struggled for months with this. I'm guessing they got over £500 out of me. I luckily still have all my old bank statements. With me closing my account a few years ago, I doubt they will be wanting to make any goodwill gestures will they?

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Who knows if they will make a goodwill gesture. You have nothing to lose by writing to them asking for your charges back...and so much to gain.

 

Keep us posted.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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You may well have closed the account but you can still claim. Your first step is to send a DPA request - See FAQs & Library

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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  • 3 weeks later...

Sent request for refund of charges letter to Barclays on 10th March, I already had all my copy bank statements so no need for DPA letter. I was claiming £685 in total.

 

Received reply 28th March from Head Office Customer Relations (I live outside the UK so it took a few extra days in the post). It was the standard letter I think. But as usual the goodwill gesture refund was for £255, about a third of what I am claiming!

 

Their letter goes like this.

 

'I am sorry that you feel the bank charges you have incurred are unfair and amount to a penalty. I note you are claiming a refund of £685 for the period xxx to xxx. In your recent correspondance you have referred to the charges as being unlawful at common law. Statute and recent Consumer regulations. Barclays is aware of all the information you have drawn to our attention. I must inform you however, that we disagree with your legal analysis.

 

When an account is opened with us, our customer is provided with a copy of the Terms and conditions relating to the use of their a/c including details of our charges. This info clearly explains our obligations to our customers, as well as their obligations to us. If we make any changes to the T&C's we provide details of these to our customers in line with the banking code. Details of our t&c's and charging tarriff can be obtained at any branch or on our web site.

 

Putting the above to one side, on this occasion and as a gesture of goodwill, I confirm I am willing to refund some of your charges totalling £255. I believe this offer to be fair and resonable. If you would like to accept, please let me know in writing in the pre paid envelope provided. I will then arrange for the payment to be credited to your Barclays First additions account.'

 

However I closed my account about 2 years ago so they will not be able to refund anything to it.

 

I am going to respond today with the second letter asking for charges to be refunded in full before I take legal action.

 

Any advice on this would be appreciated.

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Sent request for refund of charges letter to Barclays on 10th March, [bOLD]I already had all my copy bank statements so no need for DPA letter[/bOLD]. I was claiming £685 in total.

 

Received reply 28th March from Head Office Customer Relations (I live outside the UK so it took a few extra days in the post). It was the standard letter I think. But as usual the goodwill gesture refund was for £255, about a third of what I am claiming!

 

Their letter goes like this.

 

'I am sorry that you feel the bank charges you have incurred are unfair and amount to a penalty. I note you are claiming a refund of £685 for the period xxx to xxx. In your recent correspondance you have referred to the charges as being unlawful at common law. Statute and recent Consumer regulations. Barclays is aware of all the information you have drawn to our attention. I must inform you however, that we disagree with your legal analysis.

 

When an account is opened with us, our customer is provided with a copy of the Terms and conditions relating to the use of their a/c including details of our charges. This info clearly explains our obligations to our customers, as well as their obligations to us. If we make any changes to the T&C's we provide details of these to our customers in line with the banking code. Details of our t&c's and charging tarriff can be obtained at any branch or on our web site.

 

Putting the above to one side, on this occasion and as a gesture of goodwill, I confirm I am willing to refund some of your charges totalling £255. I believe this offer to be fair and resonable. If you would like to accept, please let me know in writing in the pre paid envelope provided. I will then arrange for the payment to be credited to your Barclays First additions account.'

 

However I closed my account about 2 years ago so they will not be able to refund anything to it.

 

I am going to respond today with the second letter asking for charges to be refunded in full before I take legal action.

 

Any advice on this would be appreciated.

 

One of the mods, BF I think, advised me to do a DPA anyway as you can get details of manual interventions that may form part of their defence

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  • 2 weeks later...

Updating as I go....

 

I posted a letter back to Barclays last Wed 29th March saying that their offer of £255 was not acceptable and I would give them 14 days to offer the full amount before I started legal action.

 

Reply received within 7 days saying that they are 'sorry that their offer is not acceptable to me but that was their full and final offer. '

 

So today I take a deep breath and write a letter to my Barlcays contact telling her that i am sorry to say that I have been forced into legal action and am proceding with action today as promised.

 

Any advice from those who have already progressed to this stage would be greatly appreciated.

 

I'm concerned about legal costs as I don't have a UK bank account, or any £££'s for that matter. I am living outside the UK. What are the upfront costs with Moneyclaim? And if Barlcays settle out of court, I assume that these costs would not be refunded?

 

Im so worried that Barlclays are doing something about all these claims behind the scenes and this will all backfire on me.

it would be just my luck.

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hello, i am at the same stage as you as i received my letter today saying that £220 was their final offer ! I am going to send them a letter as you have although i am not too sure how to word it saying i am taking them to court. I really don't know how to go about the next stage although i will stick with it too the end !

charlie

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I dont know how you will go about this being outside the UK but if you have a look on the Moneyclaim website they may have some more info for you.

 

Charlotte, You can inform them you are proceeding with your claim within 7 days and then go straight ahead and enter your claim

 

All the details are in the FAQ's section.

 

Good luck

Barclays - £4k - Hearing Date 19th Sept 06

Smile - £370 - Refunded in Full

Capitla One - £100 LBA 25/5

Virgin ? Data Protection Act 25/5

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  • 1 month later...

I have my own thread already, so im sorry to start a new one...

 

I just thought it was strange that I am the only person on this forum, from what I can see, who is requesting judgement by default from Barclays. The 28 days passed and they didn't defend. The Moneyclaim site is asking me to fill in warrant of execution details. I'm really quite worried about clicking submit!

 

What will happen next?

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plenty of people have won judgement by default from other banks.

 

Click the button to get the default judgement. DON'T contact Barclays when you have that judgement - alerting them to it will no doubt see them requesting the judgement be set aside (as Abbey does each time). Apply for the Warrant of Execution and get your money that way.

... a little

Mahala is a powerful thing ...

 

If you like my advice, please click the scales.

All advice is offered informally. If in any doubt, seek professional advice.

Barclays:claiming £908. Defence filed

Simply Be: settled in full

Abbey: Claim issued for DPA compliance order

GE Capital: Claim issued for DPA compliance order

Aktiv Kapital: Failed to comply with CCA disclosure. Debt unenforceable.

If this site has helped you, please make a donation to help keep it going.

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Hi

Sorry to sound a bit dumb, but what happens when a judgement is set aside?

Abbey - Prelim sent 17th May £2560.00 + £191.44

LBA sent 1st June

Claim Filed 27th June 3349.90 Inc Interest + Costs

Court Papers Served 3rd July

Claim Acknowledged 10th July

50% Offered 27th July

Settled Out Of Court 1st August £3080.45

Capital One - S.A.R - (Subject Access Request) request 31st July

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When a judgement is made, if the defendant says "Oy! We didn't know about this!" or "Oy! We have a defence and didn't get a chance!" or "Oy! We have new evidence just at the last minute!" they can apply to the court for the judgement to be "Set aside" - which actually means that everyone has to go to court all over again because the first judgement effectively didn't happen.

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I started another post elsewhere where I asked about personal service of summons. Severeal people stated it was not worth me doing and littered with pitfalls.

 

In view of the judgements banks are getting set aside, would personal service of summons be the way to go ?? Surely, once you served the papers you could get a signature on some form of certificate of service. That way, the banks couldn't use the old 'we never received the summons' BS.

 

FP

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Thanks for that, just wondered what happened. (especially since Abbey was mentioned). Cheers.

Abbey - Prelim sent 17th May £2560.00 + £191.44

LBA sent 1st June

Claim Filed 27th June 3349.90 Inc Interest + Costs

Court Papers Served 3rd July

Claim Acknowledged 10th July

50% Offered 27th July

Settled Out Of Court 1st August £3080.45

Capital One - S.A.R - (Subject Access Request) request 31st July

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  • 2 weeks later...

That's what I like to see - especially as I will claim against them tomorrow :p

... a little

Mahala is a powerful thing ...

 

If you like my advice, please click the scales.

All advice is offered informally. If in any doubt, seek professional advice.

Barclays:claiming £908. Defence filed

Simply Be: settled in full

Abbey: Claim issued for DPA compliance order

GE Capital: Claim issued for DPA compliance order

Aktiv Kapital: Failed to comply with CCA disclosure. Debt unenforceable.

If this site has helped you, please make a donation to help keep it going.

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Sorry, I have been away on holidays.

 

They did pay up in full including costs and interest. Cheque received last week.

 

Whoopee!

 

Was this after the judgement by default was entered?? Or before?

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