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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Double trouble**WON**


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Hey freaky another winner :D , getting to be a habit this LOL

Do you know anybody else thats won this week :p :p :p

 

CM

 

I can't think of anyone any other wins just now????

 

Oh yes, just remembered................ No sorry it's gone again!:p

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  • 1 month later...

Hello there!

 

I have an odd question for all you very knowledgable people - actually it's more about honesty but here goes. As you can see from my title, I won both my claims in early July via HSBC's solicitors - all money was put straight into my HSBC account. All finished. Or so I thought. On Monday, I got a letter directly from HSBC saying that due to all the banks going together for a trail judgement (or words to that effect), this was the last offer they would make! They are offering me over £2000 against one of my already settled claims. Now my good angel says don't take it - it would be dishonest (and it would) and they would catch me out and I'd end up having to pay it back. BUT my naughty angel is saying that if they don't know what THEY have already put into my account why sholdn't I. Is there any kind of precident for this or do you think HSBC are losing the plot? All advice, as always, much appreciated.

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that will depend of course on how much you like wearing stripey clothes and eating porridge!!!!

of course you should NOT take another slice - slap!!! lol :rolleyes:

If i've been helpful in any way....then tip my scales over there!

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hey, perky! how's it hangin? thought you'd got stuck on that magic roundabout!

luv, pinky!

 

 

 

 

kiwikiz,

no, can't blame you for trying - we kept the second check that dg sent to us for 2,000+ as a souvenir - very sloppy accounting. we, too, wanted to cash it but decided 8-10 was a long time to regret it.

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