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    • a chargeback via a paypal account used in an ebay sale doesn't usually result in funds being sucked from your bank account,  just that you attain a paypal negative balance. as you saying the money was taken by paypal from your bank account without you authorising this? or is it directly the buyers name that is shown? regarding the chargeback but either way you bank account HAS been debited? dx  
    • what solicitor is the PAPLOC from? then just search xxxx snotty letter dx  
    • moved to the debt self help forum. plenty of like threads here to read along with the ones you've done so far..good work. last thing you ever want to do is look at any kind of IVO/BK or anything alike concerning consumer debt, never do that, turns unsecured debts into secured ones in many instances. your best bet for now is p'haps looks at  Options for dealing with your debts: Breathing Space (Debt Respite Scheme) - GOV.UK (www.gov.uk) sadly you have to go thru one of the free debt charities to invoke that but DON'T be tempted to also open up a DMP with them, just get the Breathing Space done. get that in place that gives you at leasy 60 days buffer you've also goto to realise you'll probably get a default once breathing space is in place, bit if not it might pay you to withhold payments even after BS then p'haps re start payments once a DN for each debt is issued and registered. at least that way, whatever happens in 6yrs the debt will drop off dx  
    • Hello, I am a private seller and recently sold a pair of trainers on eBay.  Everything seemed fine until just after the eBay 30 day mbg had expired.  The buyer contacted me with photos showing me that both shoes had ripped.  He wanted his money back, and after refusing to refund him, he then left me retaliatory and defamatory feedback on my profile to the effect that I had sold him fake trainers (this was removed by eBay).  He then initiated a chargeback via Paypal.  Invariably, the outcome was in his favour, and I have now been charged for the cost of the trainers.  I would have also been stung for the chargeback fee, but eBay refunded this.  Incidentally, I do have the email receipt of the trainers from when I bought them from a well-established and bona fide online retailer.  The susbequent conversation with eBay followed its predictable course, i.e. the chargeback is out of their hands etc. I have been in contact with citizens advice, and my bank.  Citizens advice told me that as a private seller I'm responsible for the "Title and description" of the goods, but not the performance, or the fitness for purpose.  To me it is clear; if you receive something that's not as described, you don't then use the goods, and more than 30 days later claim 'not as described'.  In my mind, this makes the claim fraudulent.  He's used the 'they're fake' card to give credence to a 'not as described' claim here, obviously, without any evidence.  My understanding is that the chargeback is unlawful, because the trainers were shipped as described.  However, I read something on an eBay forum regarding sellers having no statutory rights, i.e. no right to appeal against a chargeback decision, or to complain to the financial ombudsman.  Does this mean that if my bank disputes the charge on my behalf, it will be to no avail, even if it's recognisably a fraudulent chargeback?  I have reported it via the Action fraud website. Any advice, anyone?  Would be most grateful!
    • Thank you, I have drafted my letters and started to complete the reply form, printed from this site and not using the one they provided.    2 questions, on the forum link it says to tick box D & I, the reason for box D will be given on my thread, what would my answer be to "I dispute the debt"?  Do I send anything for the Vodafone debt they have included?  I've only done 118 loan s. 77 & capital one credit cards so. 78    Thank you  
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Beckz -V- Abbey


beckz27
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I have sent the letter to abbey requesting the charges be paid back, the 14 days are nearly up now and was wondering if someone could advise as to my next stage. Do i file at the court before sending the next letter (which states the courts name in it) or do i send the letter and wait for a response before filing at court?

 

Meant to say, I am from Scotland and will be filling in an English court, i am hoping to file at Carlise court can i do this on line at the moneyclaim online?

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pretty sure you need an english address for mcol, also, was the first letter you sent the prelim? if so you need to give them another 14 days (letter before action) to satisfy fsa guidlines for time to investigate a complaint before taking court action. good luck!

Abbey 1 settled in full 01/05/07

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The first letter i wrote was this;

 

I am writing to request that you repay all the default charges that have been applied to my account. I do not believe these charges reflect the true cost to Abbey National of going into unauthorised overdraft.

 

The charges total £1959.00, plus as I believe I have been unlawfully deprived of the money I have calculated £222.39interest at the statutory rate, the amount the court will award.

 

I therefore ask that you repay me the full amount of £2181.39. I have attached a full schedule of the charges and interest with this document.

I look forward for a full response to this letter within 14 days.

I know about the English address (but thanks for the info) i have got information about getting one of another thread on this site.

Any more help would be great though :p

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Does the 14 days run from the date on your letter or the date they recieve it? I sent my letter recorded it was dated the 2nd March but they did not recive it till 8th March, don't want to be pushy nor make a mistake.

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If you have given them 28 days in total, that is deemed to be a sufficient amount of time for them to investigate your complaint. All my timetables go on the assumption that the letter was recieved the next day.

Abbey 1 settled in full 01/05/07

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14 days were up on saturday so sent my LBA recorded delivery, although i did recieve a reply stating they were looking into my complaint and would wright to me within 14 days. Sticking to my time scale though so the clock is ticking (10 days to go):lol:

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I would ring them and firmly but politely ask them to reverse their latest charges. They will try and tell you they can't, they may say they have reversed charges for you before and therefore can't reverse any more, or they may just say they won't. However if you are firm, ask to speak to a supervisor, explain to them the fact that you are about to bring court action for previous charges and it would be in their best interest to cancel the charges. It has worked for me the past 2 months!!

Abbey 1 settled in full 01/05/07

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After some advice please.

Just recieved a letter from Abbey this morning saying;

 

'We've noticed that the way you run your account has changed recently and wondered if we can help?

We're happy to discuss any concerns you have, or run through your options if you've had a change in circumstances. Just give us a call on the above phone number or visit your local branch.

 

If things stay the same, we may have to withdraw your overdraft. Of course, if this is necessary, we'll let you know in advance.'

 

 

The letter is from Cathy Robertson, Head of customer service banking.

 

Has anyone else had anything like this?? I am a week away from filling at court. Not sure what this means.

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Beckz, it means absolutely Jack, ring them if you want and explain what you are doing and see what they say - it has to be worth it for the amusement factor but that is all it will be good for :D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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I have sent the prelim and the LBA, also have my English address just need help filling in the MCOL form

 

 

Try this its in the bank template libary: 5. Money Claim On-Line (MCOL) Particulars of Claim this is what you need to put on your MCOL, it does not give the full particualrs of claim so after you have submitted the MCOL you then need to send the courts the full particulars of claim. You will find it in the bank templeplate libary, I think it comes under the N1 full particulars of claim just amended it to your details print it and send it to the court anda copy to the shabby's solicitors

 

Good luck

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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'We've noticed that the way you run your account has changed recently and wondered if we can help?

We're happy to discuss any concerns you have, or run through your options if you've had a change in circumstances. Just give us a call on the above phone number or visit your local branch.

 

Just read the same thing here:)

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=70740&goto=newpost

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Cheers very much, just read it although it didn't make much sense to me. I read on here that you could claim back the cost to me for doing this, i have been posting all my letters via next day recorded delivery at £4.10 a time can i get this back?

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Need some help please, Due to file my MCOL on Saturday, but not sure what to do after that, i know i have to send the list of charges to the judge but not sure were to send to or what else needs sent with it. Also how do i claim back the expenses to myself e.g. the cost of posting the letters etc. :)

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